[cisco-voip] CSA

[Wesley Sisk]

Hi Richard,

'Headless' CSA is just that - headless.  Rules cannot be modified.

defect sa95341 has headline:
SQL backup job agent owned by install account by default

This may change the job owner, but not clear that it's going to address 
CSA issue.  Most SQL backup tools can connect to SQL instances over the 
network and perform backup.  That may be a better option unless your 
backup software is on the 'supported' list for CSA. In which case you need 
to open a TAC case and get a new defect opened against CSA to correct 
rules for your backup software.. again, if your backup software is one of 
the supported ones with csa.

Another option is to purchase fully managed csa version. then you can 
import the headless rules and customize as you please.

/Wes

On Fri, 26 Oct 2007, Richard van Berkel wrote:

> Hi,
>
>
>
> We have Unity 4.3 installed and have the following.
>
> We have a backup off all databases running. However when CSA is running
> the backup fails.
>
>
>
> I know there was a Bug id (CSCsa95341
> <http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?metho
> d=fetchBugDetails&bugId=CSCsa95341>  ) for this with the previous
> versions of Unity, but does anyone know if there is a possibility to add
> a rule
>
> of exception to the CSA?
>
>
>
> Richard van Berkel
>
> Senior Customer Service
>
> Profile: MCSE-2003, Microsoft Exchange 2003, Cisco Certified Voip
> Specialist
>
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