[cisco-voip] Intercom History

Wes Sisk wsisk at cisco.com
Fri Oct 26 12:51:18 EDT 2007


yes, Intercom is availble in CM6.  CSCsk99117 is open to track 'Intercom 
History' as an issue for CM3.x, CM4.x, and CM5.x  We have 24 customers 
feedback that this is an 'undesirable' change.  Each additional unit of 
feedback counts.  Feedback can be additional TAC cases attached to the 
defect or direct feedback to the phone PM at CIPTUG next week.

/Wes

On Fri, 26 Oct 2007, Miller, Steve wrote:

> I missed something.  Is there a new (true) intercom feature available
> in 6X?
>
>
> Steve Miller
> Telecom Engineer
> Dickstein Shapiro LLP
> 1825 Eye Street NW | Washington, DC 20006
> Tel (202) 420-3370| Fax (202) 330-5607
> MillerS at dicksteinshapiro.com
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Robert
> Kulagowski
> Sent: Friday, October 26, 2007 10:24 AM
> To: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Intercom History
>
> Ryan Ratliff wrote:
>> No the intercom is only in 6.x however the phone load included with
>> SR5d added support for that feature.  The phone however isn't smart
>> enough to know that the CM it's registering with supports the feature
>
>> or not so it always shows the intercom history.
>
> Ugh.  Cisco has managed to stuff a peer-to-peer firmware distribution
> system into the phone, but not a "capabilities" query during
> registration to CallManager that returns a boolean "display Intercom
> History bubble"?
>
> This almost seems like a mis-feature to me.  I'm sure that someone,
> somewhere really, really loves this Intercom History thing, and I'll
> tell my account team that I don't. But does an organization with 1500
> 7970 telephones really have any voice in these sorts of things?
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