[cisco-voip] Unity does not connect.

[Scott Voll]

Can you use DNA and see where the number is going?

TSP issue?

Scott

On Oct 30, 2007 9:06 AM, Richard van Berkel
<Richard.vanBerkel at telindus.nl> wrote:
>
>
>
> Rudi,
>
>
>
>
>
> We had Unity working.
>
> We could select the voicemail pilot.
>
> We left  a message at the subscriber voicemail box and the subscriber got
> the MWI-ON message.
>
> After listening to the message we deleted the message. However the MWI
> stayed on.
>
>
>
> We forced the MWI-OFF by dialing the MWI-OFF number (after changing some
> calling search spaces).
>
>
>
> Strange thing we have now is that we are able to dial the voicemail pilot,
> however it keeps ringing and doesn't get connected to the voicemail.
>
>
>
> Iám able to dial the voicemail ports (after changing some CSS). But I don't
> see them entering the port monitor tool.
>
>
>
> Below I have the output of the dbwalker utility.
>
> Any reason why my voicemail does not let the wav file play??
>
>
>
> ================================================================
>
> Running dbWalker version:4.0.39
>
> 0:0:Search for '(error)' or '(warning)' to find logged errors and warnings.
>
> Starting walk at:10/30/2007 16:04:31 PM
>
> Local Unity Version=4.2(1.0)
>
> Local server name= SPFSVUNITY1
>
> Backend is Exchange 2000 or 2003
>
> ================================================================
>
> Running dbWalker based on user input.  User=SPFBEHEER\UnityAdmin
> Storage Info
>
>     Unity is logging diagnostic and data files to: D:\CommServer\Logs\
>
>         That drive has:
>
>              41948.93 Megs total
>
>              39343.71 Megs free
>
>              93.79% available free space
>
>
>
>     Unity is temporarily storing voice messages for UMR to:
> D:\CommServer\UnityMTA\
>
>         That drive has:
>
>              41948.93 Megs total
>
>              39343.71 Megs free
>
>              93.79% available free space
>
>
> *** Starting location object walk ***
>
>     Checking cross box transfer and login tables
> *** Starting DTMFAccessID Table walk ***
>
>      26 entries checked.
>
>     Checking for duplication ParentObjectID entries in DTMFAccessID table
> *** Starting General System Checks ***
>
>     Primary server name found='SPFSVUNITY1'
>
>     Checking LastModifiedTime column for all entries in the Configuration
> table
> *** Starting subscriber walk ***
> *** Starting call handler walk ***
> *** Starting subscriber template walk ***
> *** Starting directory handler walk ***
> *** Starting interview handler walk ***
> *** Starting Distribution List walk ***
> *** Starting routing rules walk ***
>
> Rule Name=Attempt Forward to Greeting
>
> Rule Name=Attempt Sign-In
>
> Rule Name=Default Call Handler
>
>         Set to go to call handler with alias=openinggreetingch
> *** Checking For Orphaned Table Entries ***
> *** Check For Orphaned WAV Files ***
>
> 1605:(error) stranded wav file name=D:\CommServer\Stream
> Files\ESubscriberVoiceName.wav
>
>    You can fix this by selecting the 'Removed orphaned WAV files
> automatically' option and re running dbWalker
>
> 1605:(error) stranded wav file name=D:\CommServer\Stream
> Files\UnaddressedFaxesVoiceName.wav
>
>    You can fix this by selecting the 'Removed orphaned WAV files
> automatically' option and re running dbWalker
> *** Check for orphaned GlobalSubscriber table entries ***
>
>
> Database walk complete at:10/30/2007 16:04:39 PM
>
> Errors Found:  2
>
> Fixed Count:  0
>
> Warning Count:  0
>
>
>
>
>
>
>
> Richard van Berkel
>
>
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