[cisco-voip] Nortel vs Cisco (live keypad feature)

[Riley, Andrew]

lift the handset (like traditional phones) dial the number and call goes through.
 
Where is the extra step?

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Jason Aarons (US)
Sent: Thu 1/11/2007 12:48 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Nortel vs Cisco (live keypad feature)



Below was a comment from a manager moving from Nortel Option 61c to
Cisco CallManager 5.1.2, I'm don't think the "live keypad" is a feature
in callmanager, if you enter a extension of another user you must press
the dial button when done.


"One major loss from a user standpoint has been that the keypad is not
live. In the Nortel system you could enter another phone extension 5846
and it would just dial without any additional effort, therefore calling
my extension. Each user has one extra step for every call they make by
pressing Dial softkey in Cisco. I am surprised that Cisco can not
program the same defaults." -customer



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