[cisco-voip] Nortel vs Cisco (live keypad feature)

[Lelio Fulgenzi]

I believe Cisco calls this "on-hook" dialing. I believe it used to work with 
7970s, but with the introduction of Abbreviated Dialing (and the AbbrDial 
softkey and no ability to disable it - why on earth would you want to do 
that?) you have to press the dial softkey.

I can see/appreciate the live keypad feature. I'd like it.

Not as much as being able to forward non-prime lines, but nonetheless.
----- Original Message ----- 
From: "Jason Aarons (US)" <jason.aarons at us.didata.com>
To: "Riley, Andrew" <Andrew.Riley at getronics.com>; 
<cisco-voip at puck.nether.net>
Sent: Wednesday, October 31, 2007 10:22 PM
Subject: Re: [cisco-voip] Nortel vs Cisco (live keypad feature)


> He wants specifically to enter an extension number on the keypad without 
> pressing the dial softkey and have it call the extension. The Nortel 
> automatically knows a extension has been answer, place the phone in 
> speakerphone mode and connects the call. I'm sure he will get used to 
> pressing the dial softkey in time.
>
> Your extra step is lifting the handset <grin>.
>
>
> -----Original Message-----
> From: Riley, Andrew [mailto:Andrew.Riley at getronics.com]
> Sent: Wednesday, October 31, 2007 10:04 PM
> To: Jason Aarons (US); cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] Nortel vs Cisco (live keypad feature)
>
> lift the handset (like traditional phones) dial the number and call goes 
> through.
>
> Where is the extra step?
>
> ________________________________
>
> From: cisco-voip-bounces at puck.nether.net on behalf of Jason Aarons (US)
> Sent: Thu 1/11/2007 12:48 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Nortel vs Cisco (live keypad feature)
>
>
>
> Below was a comment from a manager moving from Nortel Option 61c to
> Cisco CallManager 5.1.2, I'm don't think the "live keypad" is a feature
> in callmanager, if you enter a extension of another user you must press
> the dial button when done.
>
>
> "One major loss from a user standpoint has been that the keypad is not
> live. In the Nortel system you could enter another phone extension 5846
> and it would just dial without any additional effort, therefore calling
> my extension. Each user has one extra step for every call they make by
> pressing Dial softkey in Cisco. I am surprised that Cisco can not
> program the same defaults." -customer
>
>
>
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