[cisco-voip] IPCC express - How to log off Agents via script

[LuisYrigoyen at bayviewfinancial.com]

Hi,
        Is there a way to log off IPCC agents programmatically? 
That is, lets say every day at midnight I want IPCC to check if there are 
agents logged in in a particular call center (queue or team) and if they 
are, to log them off.

Any help or documentation will be greatly appreciated.

Thanks



Luis Yrigoyen

Network Operations
Bayview Financial, L.P.
4425 Ponce de Leon Blvd.
Coral Gables, FL 33146

T 305.817.5083
F 305.646.4744
E luisyrigoyen at bayviewfinancial.com
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