[cisco-voip] Is this Unity's death knell?
Matthew Saskin
matt at saskin.net
Wed Sep 12 11:51:20 EDT 2007
However Unity doesn't provide any of the additional features that
Outlook Voice Access provides.
While I'm torn about features, various individuals (mostly sales,
management, etc.) that we've exposed our lab CM/Exch 2007 setup to
instantly fell in love with the voice interaction to their calendar and
inboxes.
-matt
K S wrote:
> Ahhh the "Free" Unified Messaging from MS. Free is a
> bundled price....something else in that bundle could
> also be called free. Check out the Cisco Workspace
> License.....lots of "free" there as well.
>
> Free from MS is a Software license that requires MS
> users to buy software support on for for the rest of
> it's natural life....or it becomes illegal.
>
> Free is calling MS tech support when the Intel Gateway
> they recommend won't talk to your NEC/Nortel?Avaya
> PBX...thats a trip in itself.
>
> T.38 IS supported with CUCM in H.323 mode so that
> shouldn't be an issue.
>
> The new versions of Unity (4.2, 5.0) offer a ton of
> enhancements that MS doesn't have. MWI for starters
> (there is 3rd party for MS that charges per user plus
> the application). Also Unity users don't have to
> change their TUI...they can use what they are already
> using with the custom TUI settings in Unity so there
> is no re-learning by the user.
>
> Cisco's encryption of messages means security that MS
> doesn't have. Imagine having someone forward an
> internal message that had critical business info on it
> to someone off the network. Cisco Unity prevents that.
>
> Cisco has failover for Unity that is at least as
> reliable as the MS clustering....probably more so.
>
> Speech Rec on Unity is in its first phase in the 5.0
> product and will be getting better over the next 3
> months from what I hear.
>
> Again, there are many enhancements to Unity that make
> "free" not so attractive.
>
> You've got to look at the overall offer and how it
> impacts the business.
>
>
>
>
> --- Jake Doe <jd80301 at yahoo.com> wrote:
>
>> Perhaps not through Play on Phone (since it's just
>> an
>> embedded Windows Media Player). However, if you use
>> the TUI or VUI, then you have the ability to slow
>> down
>> or speed up the message. See the Outlook Voice
>> Access
>> (OVA) Quick Reference Guide for those options:
>>
>>
> http://technet.microsoft.com/en-us/library/bb397228.aspx
>> --- Robert Kulagowski <bob at smalltime.com> wrote:
>>
>>> Jake Doe wrote:
>>>> Yes, Exchange 2007 UM allows you to play your
>>> voice
>>>> mail through the phone as well. However, the
>> Play
>>> on
>>>> Phone feature is only available with Outlook
>> 2007
>>> or
>>>> Outlook Web Access 2007 (e.g. no plug-in
>>> required).
>>>> Otherwise, the voice mail is just another
>> WMA/WAV
>>> file
>>>> attachment in older versions of Outlook.
>>> From what I recall at Interop, they don't have a
>>> pitch-adjusted tempo
>>> feature during playback, so you can't slow down
>> the
>>> audio to catch a
>>> phone number which may have been spoken too
>> quickly
>>> to make out.
>>>
>>> ObPetPeeve: People who delight in giving you a
>>> phone number in a
>>> voicemail as quickly as possible as some sort of
>>> personal contest.
>>> _______________________________________________
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>>> cisco-voip at puck.nether.net
>>>
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>>
>>
>>
>>
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