[cisco-voip] Custom Softkeys?

[Adam]

Is there any way to define custom softkeys? I would like to have a Helpdsk
softkey placed onto the "on hook" screen of every phone. I know I could
configure a speed dial, but it would be much more efficient to just modify a
softkey template and wouldn't take up a line appearance button on the phone
(some phones don't have a button available).

Thanks,
Adam
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