[cisco-voip] Problem with recording length for Call Handlergreetings in Unity 4.0

[Lelio Fulgenzi]

Check the class of service associated to the user. Here there are settings for max recorded name length, max message length and max greeting length.
  ----- Original Message ----- 
  From: Tim Reimers 
  To: cisco-voip at puck.nether.net 
  Sent: Friday, September 14, 2007 11:02 AM
  Subject: [cisco-voip] Problem with recording length for Call Handlergreetings in Unity 4.0


  Hi -

   

  I'm trying to record an approximately 45 second greeting message in a call handler on Unity 4.0

   

  The recording 'takes' for the 45 seconds or so needed  --- but then when you click stop, the recording bar that had been ticking upwards for the number of seconds of time you'd recorded jumps back to the beginning (normal) and the time in seconds is truncated to exactly 30 seconds.

   

  Disk space is available:

  Disk Usage: 



        Hard drive:
       C:\ 
       D:\ 
       M:\ 
       All
       
        Total space (MB):
       8188
       26518
       26518
       61224
       
        Used space (MB):
       4511
       26458
       26458
       57427
       
        Free space (MB):
       3677
       60
       60
       3797
       

   

   

  Is that 60MB too small, or is there some other problem going on?

   

  I cannot find 30 seconds mentioned anywhere as a default limit in the System Configuration >> Recording section

   

  Thanks, Tim



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