[cisco-voip] Tracking Hunt Pilot Calls
CarlosOrtiz at bayviewfinancial.com
CarlosOrtiz at bayviewfinancial.com
Thu Sep 20 10:33:53 EDT 2007
We are setting up a Hunt Pilot/Linegroup to broadcast ring multiple sales
phones. Management would like to gather some stats on how many calls each
sales person is answering. During this test setup these secondary
lines(linegroup) are actual DID's that can be dialed directly. When I
dial them directly records are seen in CDR. When they are answered
through the Hunt Pilot/linegroup there are no record of the calls in CDR.
Is there anyway to get calls answered through Hunt Pilots/linegroups to
show up in CDR?
Carlos
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