[cisco-voip] Tracking Hunt Pilot Calls

CarlosOrtiz at bayviewfinancial.com CarlosOrtiz at bayviewfinancial.com
Thu Sep 20 10:33:53 EDT 2007


We are setting up a Hunt Pilot/Linegroup to broadcast ring multiple sales 
phones.  Management would like to gather some stats on how many calls each 
sales person is answering.   During this test setup these secondary 
lines(linegroup) are actual DID's that can be dialed directly.  When I 
dial them directly records are seen in CDR.  When they are answered 
through the Hunt Pilot/linegroup there are no record of the calls in CDR. 
Is there anyway to get calls answered through Hunt Pilots/linegroups to 
show up in CDR? 

Carlos
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