[cisco-voip] H.323 disconnect issue

[Dave Wolgast]

No, and I'm not sure how I am going to find out.  I think I can telnet
into the VSX and collect some kind of H323 traces...I just have to
figure out how, because there doen't seem to be a ton of documentation
on in-depth troubleshooting for the VSX


On 9/20/07, Wes Sisk <wsisk at cisco.com> wrote:
>       Any insight on the h.323 signaling polycom sends when it goes onhook?
>
>  /Wes
>
>
>  Dave Wolgast wrote:
>
> Hello,
>
>  I have a Polycom VSX8000 connecting with a skinny IP phone via
> gatekeeper-controlled H.323 trunk (Gatekeeper is Polycom SE200 -- Not IOS).
> Calls are connected successfully in both directions using our 4-digit dial
> plan.  However, when the Polycom H.323 VSX endpoint is the first to hang up
> the call, the skinny phone gets reorder tone rather than disconnecting.  The
> display on the IP phone continues to say 'connected.'
>
>  At first glance, it seems as if there is never a disconnect message sent
> from the H.323 side of the call.  (We are also experiencing a similar issue
> with an H.323 IVR that is defined as an H.323 gateway).
>
>  Can anyone make any suggestions as to what is going on here, and how I
> should proceed?
>
>  Thanks!
>
>  --
>  Dave Wolgast
>  Inergex, Inc.
>  Buffalo, New York
>
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-- 
Dave Wolgast
Livonia, NY