[cisco-voip] H.323 disconnect issue

[Dave Wolgast]

Here is a trace of what the gatekeeper sees (trace data is newest first and
IP Addresses scrubbed):


============================ <09:20:07 13:46:43>
============================

DRQ Received

'requestSeqNum' 5997

'endpointIdentifier' 4 '1040'

'conferenceID' 16 '02 28 5C FB 6C 80 6C 1F 02 26 76 77 E4 4D 02 13 '

'callReferenceValue' 37896

'disengageReason' 18007

'undefinedReason' -123

'callIdentifier' -111

'guid' 16 '02 28 5C FB 6C 80 6C 1F 02 25 76 77 E4 4D 02 13 '

'gatekeeperIdentifier' 7 'PN:PLCM'

'tokens' 1

'1' -111

'tokenOID' 11 '60 86 48 01 86 F8 71 01 02 81 33 '

'nonStandard' -111

'nonStandardIdentifier' 11 '60 86 48 01 86 F8 71 01 02 81 33 '

'data' 149 '02 E0 25 00 1D 01 00 20 01 09 E0 25 00 1E 01 00 30 80 82 44 49
53 43 4F 4E 4E 45 43 54 5F 52 45 41 53 4F 4E 3D 32 2C 54 49 4D 45 3D 31 31
39 30 33 31 30 36 32 34 2C 44 55 52 41 54 49 4F 4E 3D 39 2C 44 49 53 43 4F
4E 4E 45 43 54 5F 53 54 52 49 4E 47 3D 6E 6F 72 6D 61 6C 2C 20 75 6E 73 70
65 63 69 66 69 65 64 2E 2C 4F 52 49 47 49 4E 3D 30 2C 4C 49 4E 45 5F 4E 55
4D 42 45 52 3D 4D 47 43 42 30 31 61 2C 4F 55 54 42 4F 55 4E 44 5F 47 57 5F
49 50 3D '

'answeredCall' 1

ProcessDRQ

Source of Msg is <MY CALLMANAGER SUBSCRIBER>:50311

Searching for ConfID 02285cfb-6c80-6c1f-0226-7677e44d0213 CallID
02285cfb-6c80-6c1f-0225-7677e44d0213

Found for CallInternalID 11780115

Source is Destination

DRQ 0x2b3c013 - in disconnect - release.

DRQ Call released

Sending DCF

'requestSeqNum' 5997

============================ <09:20:07 13:46:43>
============================

DRQ Received

'requestSeqNum' 21265

'endpointIdentifier' 4 '1039'

'conferenceID' 16 '02 28 5C FB 6C 80 6C 1F 02 26 76 77 E4 4D 02 13 '

'callReferenceValue' 18031

'disengageReason' 12561

'normalDrop' -123

'callIdentifier' -111

'guid' 16 '02 28 5C FB 6C 80 6C 1F 02 25 76 77 E4 4D 02 13 '

'gatekeeperIdentifier' 7 'PN:PLCM'

'answeredCall' 0

ProcessDRQ

Source of Msg is 10.133.21.200:1719

Searching for ConfID 02285cfb-6c80-6c1f-0226-7677e44d0213 CallID
02285cfb-6c80-6c1f-0225-7677e44d0213

Found for CallInternalID 11780115

Source is Origin

DRQ 0x1b3c013 - in disconnect - release.

Sending DCF

'requestSeqNum' 21265

============================ <09:20:07 13:46:43>
============================

ReleaseComplete Received

Dial - Address: 22*8995

Stack Conference Id:02285cfb6c806c1f02267677e44d0213

CallID: Display information :02285cfb6c806c1f02257677e44d0213

Reason is cmReasonTypeUndefinedReason(11)

Direction is OrigSegment

PN Segment id: 0X1b3c013

state = cmCallStateDisconnected

stateMode = cmCallStateModeDisconnectedNormal

ReleaseComplete Sent

Dial - Address: 22*8995

Stack Conference Id:02285cfb6c806c1f02267677e44d0213

CallID: Display information :02285cfb6c806c1f02257677e44d0213

Direction is DestSegment

PN Segment id: 0X2b3c013

============================ <09:20:07 13:46:43>
============================

Disconnect - wait for DRQ: Seg 0x1b3c013, tr:<VSX8000>:1720
via:<VSX8000>:1720

============================ <09:20:07 13:46:43>
============================

Disconnect - wait for DRQ: Seg 0x2b3c013, tr:>MY CALLMANAGER
SUBSCRIBER>:54136 via:<MY CALLMANAGER SUBSCRIBER>:54136
I see a ReleaseComplete message with reason code 11
'cmReasonTypeUndefinedReason'

I am trying to get through some CCM traces to see if I can determine what
the phone is seeing.


On 9/20/07, Jeffrey C. Ollie <jeff at ocjtech.us> wrote:
>
> On Thu, 2007-09-20 at 12:55 -0400, Dave Wolgast wrote:
> > No, and I'm not sure how I am going to find out.  I think I can telnet
> > into the VSX and collect some kind of H323 traces...I just have to
> > figure out how, because there doen't seem to be a ton of documentation
> > on in-depth troubleshooting for the VSX
>
> Span the port that the VSX plugs into and use Wireshark[1] to capture
> the H.323 traffic.
>
> Wireshark does a decent job of decoding VoIP protocols.
>
> Jeff
>
> [1] http://www.wireshark.org/
>
>


-- 
Dave Wolgast
Livonia, NY
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