[cisco-voip] Tracking Hunt Pilot Calls

[CarlosOrtiz at bayviewfinancial.com]

Can you elaborate a bit on how I would search for this?  Keep in mind that 
we are talking about 3000-5000 calls a month on these sales lines.  Will I 
be able to dig out this information fairly easily?

Carlos




Wes Sisk <wsisk at cisco.com> 
09/20/2007 11:08 AM

To
CarlosOrtiz at bayviewfinancial.com
cc

Subject
Re: [cisco-voip] Tracking Hunt Pilot Calls






unfortunately nothing in sight.

one thing you might be able to do is check the calledpartydevicename in 
cdr?

/Wes

CarlosOrtiz at bayviewfinancial.com wrote: 

4.1.3(sr5b).  Any fix is this train?   



Wes Sisk <wsisk at cisco.com> 
09/20/2007 10:53 AM 


To
CarlosOrtiz at bayviewfinancial.com 
cc
cisco-voip at puck.nether.net 
Subject
Re: [cisco-voip] Tracking Hunt Pilot Calls








What CM version?

CSCsb55334 Hunt Group CDR Records do not show correct 
finalCalledPartyNumber
Looks like it's fixed in 4.2(1) and 6.0(1).

/Wes

CarlosOrtiz at bayviewfinancial.com wrote: 

We are setting up a Hunt Pilot/Linegroup to broadcast ring multiple sales 
phones.  Management would like to gather some stats on how many calls each 
sales person is answering.   During this test setup these secondary 
lines(linegroup) are actual DID's that can be dialed directly.  When I 
dial them directly records are seen in CDR.  When they are answered 
through the Hunt Pilot/linegroup there are no record of the calls in CDR. 
Is there anyway to get calls answered through Hunt Pilots/linegroups to 
show up in CDR? 

Carlos 


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