[cisco-voip] Unity not failing over to CM sub ?

Wes Sisk wsisk at cisco.com
Fri Sep 21 17:18:56 EDT 2007


Nope.  Make sure your Unity TSP is configured to register to both CM 
servers.
In CM make sure the device pool configured on the unity ports uses a 
CMGroup that includes both pub and sub CM.

Do you have a unity failover pair? i.e. do you mean that unity failed 
over when the CM pub went down?

/wes

Dark Fiber wrote:
> CallManager 4.1(3) Publisher and Subscriber and Unity 4.0(4)
>
> Today CM publisher went down, still trying to figure out why but it
> seems to be related to a failed drive.  Drive is part of a mirror
> though so I am a little confused why it would take CM down.  Need to
> research that more and see if I can figure out a root cause.
>
> Anyway, the issue I find more puzzling is why Unity quit working when
> the Pub went down.  Sub was up and phones worked, although we did
> loose the directory but Unity stopped also.
>
> Any tips on what I should look for or at?  Unity shouldn't fail like
> that when you loose one of your CM's right?
>
> I seem to recall having this happen at the last place I was at.  I
> can't recall the fix though.
>
> I am being vague I know and it would be hard to provide a direct
> answer, looking more for just some starting points as to where and
> what to look for.
>
> Thanks!
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