[cisco-voip] Quick Question About Web Dialer

[Miller, Steve]

It is probably due to the fact that:
 
A) I didn't reboot the Pub after rebooting both the subs
 
or
 
B) that the Tomcat and Extended services didn't re-start even though
they do appear to be running. The CTI Manager is definitely running,
because the CCMuser pages are cool
 
I will let everyone know tomorrow; clearly everyone is waiting in hushed
anticipation. :o)
 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Miller, Steve
Sent: Monday, September 24, 2007 2:49 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Quick Question About Web Dialer


No takers?  Must be a bad Monday out there!
 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Miller, Steve
Sent: Monday, September 24, 2007 2:23 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Quick Question About Web Dialer


We added some memory to all of our machines over the weekend which went
fine.  We have a Pub and two subs.  We added memory to the pub, then the
subs, rebooting after each addition and everything went fine.  However;
our web dialer is no longer working and giving everyone a message that
says 

"Service not enabled for you, please contact your administrator"

 
Is it possible that I need to reboot the publisher one more time?  The
applicable services seem to be enabled (tomcat, webdialer, CTI).  Is it
possible that I need to restart something that says it's started, but is
not?  If so, would that cause any disruption during the day?  I'm just
looking for ideas - not conclusive answers.  Please let me know your
thoughts.  Thank you!
 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com 

 

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