[cisco-voip] Unity Admin page keeps getting hung up

[Klaczko, Edwin]

Any resolution to this?  Looks like it hasn't been fixed in Unity 5.  An iisreset takes care of it; so is this the only workaround available?


Eddie Klaczko


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
Sent: Monday, July 16, 2007 9:50 AM
To: Mike Reilly
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity Admin page keeps getting hung up

There is a bug with Unity 4.2 and Windows 2003, it is NOT published.
The issue is after about 2 hours of uptime, the SAWEB page for Unity
will not come up...

According to a TAC case from May, Cisco said that the fix was Unity 5
(don't do it, wait...)

At the time Unity 5 was only a pipe dream, so we went ahead with 4.2.1
and created a workaround.

We spiked the IIS timers and set up a scheduled task to issue an
iisreset every night at midnight.

This worked.



Jonathan


On 7/13/07, Mike Reilly <reillyipt at gmail.com> wrote:
>
>
> Have a customer with Unity 4.2 running on a MS 2003 server.  THey are
> complaining that the saweb page keeps hanging. Went to the event log and see
> a few errors that have to do with the W3SVC Event ID 1010 and 1013 "A
> Process serving application pool "defaultAppPool' failed to respond to a
> ping.
>
> When I restart the IIS service it works fine for a bit. Then starts up
> again.
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