[cisco-voip] How NOT to send Suspend on ISDN?
Kelemen Zoltan
keli at carocomp.ro
Tue Apr 1 03:22:07 EDT 2008
We have Euro-isdn, or primary-net5 here in Europe, and I assume it
wouldn't be functional otherwise anyway. Most of the calls do work
through this switch.
The switch I'm connecting to seems to be a Huawei SoftX3000 according to
the traces I received from the provider.
Also, according to this trace, the remote caller will disconnect with a
normal call clearing as a response to the SUS message transmitted to
them originating from my gateway.
So. any ideas?
thanks,
Zoltan
Paul wrote:
> Have you confirmed the correct type of switch is
> configured?
>
> --- Kelemen Zoltan <keli at carocomp.ro> wrote:
>
>
>> Hi,
>>
>> we have a customer with CME 4.0, and an ISDN PRI
>> line to the PSTN. We
>> had some complaints lately, that some calls coming
>> from the PSTN
>> disconnect when they want to transfer the call.
>>
>> Since we didn't find anything on our end, the PSTN
>> provider offered a
>> trace, telling that our problem is, that we are
>> sending SUS (Suspend
>> ISUP message) to the remote end, and some
>> endpoints/PBXs/etc. will
>> disconnect on a Suspend message.
>>
>> While this seems a bit strange to me (I never hit
>> this issue before with
>> other providers), is there a way, I could block such
>> messages from
>> leaving our gateway and just provide the remote end
>> with music on hold?
>>
>> thanks,
>> Zoltan
>>
>>
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>>
>>
>
>
>
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