[cisco-voip] New phones not picking up Phone Services

James Buchanan jbuchanan at ctiusa.com
Wed Apr 16 13:21:42 EDT 2008


Hello,

Are you resolving the CallManager servers based on IP address or
hostname? 

What do you see when you press Services? Host Not Found, or just the
default message?

Thanks,
James

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lemon
Sent: Wednesday, April 16, 2008 12:10 PM
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] New phones not picking up Phone Services

Hi,

Running CCM 6.1 and noticed today that when we connect new phones,
7941, and assign the Phone Services to them like Ext Mob for some
reason they are picking it up.
Also, they are not showing the correct CallManager information, ie.
they all just showing the pub as active CCM and do not list any of the
Subs.
Older phones that were connected a while ago show the correct info ie,
they display the login service and show the correct CCM information

Any ideas?
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