[cisco-voip] Unity dbwalker error

[Terry Glass]

You might want to look at the Cisco document here:
http://www.cisco.com/warp/public/788/AVVID/unity-svr-vm-exchg-recover.pdf

I had the same message as you are getting while testing Unity 5 in my lab,
and the solution listed in the document solved it. Somehow, I ended up with
the MailbxStoreObjectId value being a NULL even though nothing had happened
that I was aware of, no restore of exchange.

If that doesn't help, then a TAC case is probably going to be needed.

Terry Glass

----- Original Message ----- 
From: "Akaal singh" <akaalvoip at googlemail.com>
To: "James Buchanan" <jbuchanan at ctiusa.com>; "Tim Reimers"
<treimers at ashevillenc.gov>; "Cisco-VoIP PuckNetherNet"
<cisco-voip at puck.nether.net>
Sent: Wednesday, April 16, 2008 12:01 PM
Subject: Re: [cisco-voip] Unity dbwalker error


> Its not unified messaging its a standalone unity box
>
>
> On 16/04/2008, James Buchanan <jbuchanan at ctiusa.com> wrote:
> > Hello,
> >
> >
> >
> > Is this Unified Messaging? I would check to make sure none of the Unity
> > accounts got deleted from Exchange. I believe the Message Store
> > Configuration Wizard will correct this for you if that did occur. Are
> > you having any other symptoms?
> >
> >
> >
> > Thanks,
> >
> >
> >
> > James
> >
> >
> >
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Akaal singh
> > Sent: Wednesday, April 16, 2008 11:22 AM
> > To: Tim Reimers
> > Cc: Cisco-VoIP PuckNetherNet
> > Subject: Re: [cisco-voip] Unity dbwalker error
> >
> >
> >
> > The User is the Example Administrator Account, I cant recreate or delete
> > this account.
> >
> >
> >
> > Thanks
> >
> > On Wed, Apr 16, 2008 at 5:03 PM, Tim Reimers <treimers at ashevillenc.gov>
> > wrote:
> >
> > I guess I'd consider just exporting that users mail to a PST and
> > recreating the account altogether first.
> >
> >
> >
> > ________________________________
> >
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Akaal singh
> > Sent: Wednesday, April 16, 2008 11:53 AM
> > To: cisco-voip at puck.nether.net
> > Subject: [cisco-voip] Unity dbwalker error
> >
> > I am getting a error message when I am running dbwalker the error is
> >
> >
> >
> > 619:(error) The MailboxStoreObjectID value referenced for this
> > subscriber is not found in the MailboxStore table in the database.  This
> > is a serious error, you should contact TAC for help.
> >
> >
> >
> > I am running unity 5.0(1.0) not sure if any one as come cross this
> > problem in the past.
> >
> >
> >
> > Thanks in advance.
> >
> >
> >
> >
> >
> >
> >
> >
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