[cisco-voip] New phones not picking up Phone Services

Aman Chugh aman.chugh at gmail.com
Thu Apr 17 11:55:01 EDT 2008


Thanks Ryan for the help.

 

This is happening with only a bunch of phones, in 4.x I could get and open a
phone configuration file but I can't see that in 6.x.  I will try the TFTP
commands to get the file.

 

Also If I upload a new phone load, would I see the files in TFTP file
management in 6.x

 

Regards,

 

Aman

 

  _____  

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Thursday, April 17, 2008 7:20 PM
To: Aman Chugh
Cc: lemon at lemon.za.net; 'cisco-voip at puck-nether.net'
Subject: Re: [cisco-voip] New phones not picking up Phone Services

 

Try to manually download the config file from your TFTP server. From a cmd
line 'tftp -i <host> GET SEP<macaddr>.cnf.xml.

 

Alternately get a sniffer capture of the phone registering and see if it can
get the tftp file, and if so what is in it.

 

-Ryan

 

On Apr 17, 2008, at 9:40 AM, Aman Chugh wrote:

 

I am also having the same issue with  6.0 , where I have phones not picking
up corporate directory and personal directory, Also on my phones they are
suppose to be registered with the sub as it's the primary in Callmanager
group but they always register to publisher. Subscriber server does not show
up on the phone under Callmanager configuration. I also restarted the TFTP
service but it didn't help.

 

Aman

 

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lemon
Sent: Wednesday, April 16, 2008 10:57 PM
To: James Buchanan
Cc: cisco-voip at puck-nether.net
Subject: Re: [cisco-voip] New phones not picking up Phone Services

 

Just restarted TFTP service which seems to have resolved the issue.

 

Thanks

Charl

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