[cisco-voip] TCLv2, Stream Association Failed: Requested codec=0x5=g711ulaw problem

Fri Apr 18 03:43:50 EDT 2008

Humayun Sami/MS IPCC/Dhaka wrote:
>
> That’s why I mentioned you to check the configuration for g711, might 
> be the reason not sure that your IOS is not supporting g711. As the 
> logs tell it is trying to reach the g711 but cannot be found.
>
>  
>
> Or by some other reason the code OxFFFFFFFF mentioned means that it is 
> exceeding the value of TTL, when a client system sends a Dynamic 
> Update packet with a Time-to-Live (TTL) value of (0xFFFFFFFF), DNS 
> considers this value a special value and uses default-zone TTL values 
> for this update request.
>

Finally IOS was changed to following:

Cisco IOS Software, 5350 Software (C5350-IS-M), Version 12.4(19.8)T, 
INTERIM SOFTWARE
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Mon 03-Mar-08 03:20 by prod_rel_team

Unfortunately this software is not official and not listed on Cisco's 
web site :(
Original IOS didn't work and I don't understand why Cisco don't mention 
about this problem on their web site.

Now TCLv2.0 IVR app_debitcard.tcl script works fine with new IOS, no 
more codec errors.
But still I have to customize the script to make it work.
For instance:

When IOS is trying to execute "media play leg_incoming _you_have.au 
%a$amt %s1000 _enter_dest.au" command
it tries to fetch en%s1000 file instead of converting it to appropriate 
au files.

Following is the log on tftp server:
...
Apr 18 10:59:10 billing tftpd[91202]: x.x.x.x: read request for 
prompts/en/en%s1000: File not found

I will probably just remove %s1000 and continue testing.

thanks,

Ganbold

>  
>
> Regards,
>
> Humayun Sami
>
>  
>
> -----Original Message-----
> From: Ganbold [mailto:ganbold at micom.mng.net]
> Sent: Wednesday, April 16, 2008 7:43 AM
> To: Humayun Sami/MS IPCC/Dhaka
> Cc: cisco-voip at puck.nether.net; Eberx; Ganbaa; Rami Kandah (rkandah)
> Subject: Re: [cisco-voip] TCLv2,Stream Association Failed: Requested 
> codec=0x5=g711ulaw problem
>
>  
>
> Humayun,
>
>  
>
> Humayun Sami/MS IPCC/Dhaka wrote:
>
> > 
>
> > I assume it is not the problem with the TCL scripts, try setting the
>
> > gateway and client codec’s to g711 mu law, g711 a law and g729.
>
> > 
>
> > Verify your Telephony Services section where you would actually allow
>
> > the transcoder to be invoked. If this doesn’t work I guess you need to
>
> > check the caveats on your IOS.
>
> > 
>
> > 
>
> > 
>
> > Check the below link, I hope this helps.
>
> > 
>
> > 
>
> > 
>
> > http://www.cisco.com/en/US/docs/ios/voice/ivr/configuration/guide/gt_tclsi.html
>
> > 
>
>  
>
> Thank you very much for your answer.
>
> Is this problem really related to Tcl IVR 2.0 Session Interaction?
>
> Older versions of TCL script works fine on older versions of IOS and
>
> in my opinion IVR is working only on PSTN side.
>
> We have also tried app_debitcard.tcl script on Porta Software's
>
> FastIvr software and the script works just fine there.
>
> So my guess is there could be something related to the IOS.
>
> Correct me if I'm wrong here.
>
>  
>
> thanks in advance,
>
>  
>
> Ganbold
>
>  
>
> > 
>
> > 
>
> > Regards,
>
> > 
>
> > Humayun Sami
>
> > 
>
> > 
>
> > 
>
> > 
>
> > 
>
> > -----Original Message-----
>
> > From: cisco-voip-bounces at puck.nether.net
>
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ganbold
>
> > Sent: Wednesday, April 09, 2008 5:37 PM
>
> > To: cisco-voip at puck.nether.net
>
> > Subject: [cisco-voip] TCLv2, Stream Association Failed: Requested
>
> > codec=0x5=g711ulaw problem
>
> > 
>
> > 
>
> > 
>
> > Hi there,
>
> > 
>
> > 
>
> > 
>
> > I'm having same problem as somebody described at
>
> > 
>
> > http://puck.nether.net/pipermail/cisco-voip/2005-March/003376.html.
>
> > 
>
> > 
>
> > 
>
> > I have Cisco 5350XM and am trying to run TCL IVR v2.0 script
>
> > 
>
> > app_debitcard.tcl
>
> > 
>
> > 
>
> > 
>
> > Basically the error is:
>
> > 
>
> > 
>
> > 
>
> > Apr  9 07:50:43.987: //55274//MSM :/ms_asDone_buginf: Stream Association
>
> > 
>
> > Failed: Requested codec=0x5=g711ulaw, Negotiated codec=0xFFFFFFFF=No 
> Codec
>
> > 
>
> > 
>
> > 
>
> > It happens when first media play function plays the au file and after
>
> > 
>
> > going to next function second media play runs, but this error appears
>
> > 
>
> > and voice/audio is not heard.
>
> > 
>
> > 
>
> > 
>
> > I appreciate if somebody can help me in this regard.
>
> > 
>
> > 
>
> > 
>
> > thanks,
>
> > 
>
> > 
>
> > 
>
> > Ganbold
>
> > 
>
> > 
>
> > 
>
> > --
>
> > 
>
> > People who make no mistakes do not usually make anything.
>
> > 
>
> > _______________________________________________
>
> > 
>
> > cisco-voip mailing list
>
> > 
>
> > cisco-voip at puck.nether.net
>
> > 
>
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>
> > 
>
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>  
>
> -- 
>
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>
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>
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