[cisco-voip] recovering crashed call manager 6.1.1 a

Erik Erasmus (E) ErasmuE4 at telkom.co.za
Sat Apr 19 02:50:48 EDT 2008


When using nero _ i did try to make the bootable CD now. When done I
see a structure on the CD with the different folders and some files
but no joy
 
any advice on the specific nero options to use will be appreciated
 
 
erik

________________________________

From: Wes Sisk [mailto:wsisk at cisco.com]
Sent: Fri 2008-04-18 18:41
To: Erik Erasmus (E)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] recovering crashed call manager 6.1.1 a


sounds odd.  maybe try burning the recovery disk again:
http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr-61

this is a .iso and should be burned to disk as an image.  it should
produce a bootable disk.  stick your optical disk in another computer
and make sure directory listing shows multiple files and not just a
single '6.1.1.1000-11_recovery.iso' file.

/Wes

Erik Erasmus (E) wrote: 

	Need some help. I have to assist a customer with a call
manager server that crashed during power problems. They have no bars
backup and they dont have a raided disks - The raid seems to be
damaged.
	 
	Whe we try to boot the server from hard disk it goes to the
point where it says that it activated the swap partition OK and then
beoynd that it just sits there
	 
	 
	We are now attempting to boot the server from a recovery disk
CD with 6-1-1a iso recovery image  but it just displays the initial
message:
	 
	Running Cisco Unified communications manager system installer 
	with the please wait message
	 
	and then just sits there
	 
	 
	any help will be appreciated
	 
	 
	Erik Erasmus
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