[cisco-voip] Fast Dials and IPCommunicator

[Erik Stillman]

The prefix issue has been fixed in 2.1.3


Thank you to those that responded!

-Erik 

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Wednesday, April 16, 2008 4:36 PM
To: Erik Stillman
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Fast Dials and IPCommunicator

Only seen issues with CIPC 2.x when you don't define PreDial as the  
server would send "unknown" and CIPC would try to dial it  
(alphanumeric dialing), causing any fast dial to show as an  
apparently random number being dialed.

Get a sniffer, look at the http packets coming from the server and  
you can make sure that the PreDial string is coming in correctly.  If  
it's there and not being dialed, that's a problem and you need to  
open a TAC SR.

-Ryan

On Apr 16, 2008, at 3:34 PM, Erik Stillman wrote:
Got a strange one here .... Anybody seen odd behavior using Predial
strings with IP Communicator?

We prefix 91 to all outside calls on our Fast Dial List. This works fine
on hard phones;
however, the 91 is not pulsed out when using IPC.

Thanks!


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