[cisco-voip] Unity Connection 2.1 SMTP Notification link to specific message

[Pat Hayes]

You can do pretty much exactly this with regular Unity and BlackBerrys 
(with a BES server), though, in that case, the clicking the URL makes 
Unity call you. That functionality has not yet made its way over to UC 
yet, though. I'm not sure how the URL is formatted, though I'm sure it 
is BB specific.

That said, I'm not sure that there is any way to get this to work now, 
at least, not without passing the notifications through some sort of 
script to modify them. Even then, how would you navigate to the specific 
message, using essentially a speed dial? It would have to account for, 
potentially, navigating past multiple messages, and that number could 
change after the URL was sent to the user :-)

It would probably be more feasible to just get it to call the pilot, and 
let the user sign in and navigate to the message themselves :) Also, 
rumor has it, that the next version of UC will have an option to include 
the actual wav file with the notification. If you could hold out for 
that, they could just play the file straight from the phone, no dialing 
necessary..

-------- Original Message  --------
From: StoneColdCisco <stonecoldcisco at gmail.com>
To: cisco-voip <cisco-voip at puck.nether.net>
Subject: [cisco-voip] Unity Connection 2.1 SMTP Notification link to 
specific message
Date: 4/21/2008 10:31 PM

> I would like to know if anyone has went down the road to see if there 
> was a way that in the SMTP notification message to a user about a new 
> voicemail you could put a link in it that would let a smartphone click 
> it to dial into unity to listen to the exact voicemail just left. This 
> way the user that received the smtp could just click it on the mobile 
> phone and then it would go right to the voicemail without the user 
> having to do any other dialing. I guess I am looking for a way to do a 
> speed dial link in SMTP. Any thoughts about this?