[cisco-voip] Differentiate between hang up party in IPCC 7.0
mudassar khalid
mudasar7 at gmail.com
Fri Apr 25 05:24:46 EDT 2008
Why not i am able to put this query on forum?
On Thu, Apr 17, 2008 at 6:34 PM, mudassar khalid <mudasar7 at gmail.com> wrote:
>
> Hi All,
> OPC , VRU PG and ACD PG in IPCC make a record of a call by putting
> some values in CallDisposition Field, I know. Now wat i wanna ask is : can
> we trace out a call either hang up by the Caller or by the Agent. Can we
> differentiate between the two. Because in my system for both scenarios it is
> showing the same values in CallDispostion Field..
>
> Thanks and Regards,
> Mudassar
>
>
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