[cisco-voip] Soft Keys just go away

[Kevin Dunn]

Last time I posted this Wes had asked if I was getting any alarms for MTP,
MRG, MRGL exhausted.

the short answer is no, but then to make sure, where would I SEE those
alerts?

Kevin


On 4/29/08, Kevin Dunn <cheesevoice at gmail.com> wrote:
>
> Recently we had an issue with our incoming calls, not every call but 3-4
> times a day the receptionist at multiple locations (H323 and MGCP gateways)
> would lose Softkeys (HOLD, PARK, TRANSFER) on both digital and analog
> incoming calls.  It seems to happen to everyone occasionally, but since
> receptionists take the majority of incoming non DID calls, they see it more
> often (6-8 times a day now).  We are running Call Manager 4.1.3.25626
> (4.1(3)sr6a) and were running sr3 before that.
>
> I have a TAC case open, and I see similar issues, but nothing really
> matching this activity exactly.  I know sr7 was just released, but none of
> those bug fixes seem to match this either...
>
> anyone seen this symptom or anything like it before??
>
> Thanks
>
> Kevin
>
> PS I have GWGK and TUC left then I am finished certification.... yeah me.
>
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