[cisco-voip] Cisco Phone noise and crackley

[Matlock, Kenneth L]

Is it just 1 phone doing this, or all?

 

If it's just 1 phone, I'd suspect a bad handset, as usually the codec
replaces dropped packets with silence, not with noise. (Also replace the
entire phone if the handset replacement doesn't help)

 

If it's all phones, is it specific to all calls going out a particular
trunk? If you're dealing with a voice T1 you may be getting errors on
the trunk line.

 

Ken Matlock
Network Analyst
(303) 467-4671
matlockk at exempla.org

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of David Toledo
Sent: Monday, December 01, 2008 8:33 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Cisco Phone noise and crackley

 

 

Any ideas all of the sudden a Cisco phone connection is very bad, when
I'm talking to someone it's very "crackley" and cuts out.

 

Thanks 

David

 

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