[cisco-voip] Forwarding To extension in Unity

Scott Voll svoll.voip at gmail.com
Wed Dec 3 11:19:36 EST 2008


remember with dialing out bound you have to add routing rules to allow
outbound dailing as it's off by default.

Scott

On Tue, Dec 2, 2008 at 3:43 PM, Matthew J. Hughes <mattjhughes at gmail.com>wrote:

> Thanks for the help, I am having trouble in the transfer rules knowing what
> digits to send it to to forward to a external DID, i tried the 9 prefix but
> that doesnt seem to work, the system is integrated with CCM6, but I am
> unsure if it has a method of dialing out on its own. Whenever I attept to
> use the transfer rule it just says the box is busy and to leave a message.
>
>
> On Tue, Dec 2, 2008 at 2:33 PM, James Buchanan <jbuchanan at ctiusa.com>wrote:
>
>>  Hello,
>>
>>
>>
>> Setup a System Contact in Unity Connection. In Unity, use a call handler
>> with that extension and with a transfer rule to the number.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> James
>>
>>
>>
>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Matthew J. Hughes
>> *Sent:* Tuesday, December 02, 2008 3:33 PM
>> *To:* cisco-voip at puck-nether.net
>> *Subject:* [cisco-voip] Forwarding To extension in Unity
>>
>>
>>
>> Is it possible to forward to a phone number that is not associated with a
>> voicemail box in Unity or Unity Connection?  I have not been able to find a
>> way to do this in Unity Connection 2, maybe Unity Connection 7?  This would
>> seem like a standard Phone Tree feature. Thanks for the help in advance.
>>
>
>
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