[cisco-voip] Unity MWI Delay

[Ed Leatherman]

Really good info, thanks Jason. I will go back and look at the trace again,
I remember two seperate "SetLamp" statements in the there for the particular
handle along with the message that sets the "You have voicemail" text"..
could be that the stimInst=0 is in the second one. definiately stickying
this thread for future reference though, I couldnt find the what the SetLamp
parameters indicated at least in the resources I was looking at
(Troubleshooting book, google, etc)

On Thu, Dec 4, 2008 at 5:26 PM, Jason Burns <burns.jason at gmail.com> wrote:

> I'd pay closer attention to the following message:
>
> CCM|StationD:    (3331359) SetLamp mode=2, stim=15 stimInst=1
>
> Mode 2 = on
> Stim 15 = VM
> StimInst 1 = turn line 1 red for a newer model phone, and display the
> envelope next to the line on the LCD.
>
> StimInst 0 = The big red light LED under the handset.
>
> If you don't see StimInst=0 being turned to state 2 then the big red light
> wasn't told to turn on.
>
> Pay close attention to the Message Waiting Policy settings under
>
> CCM Service Parameters
> Device Specific Config (in 4.X only)
> CCMUser Device Line configuration
>
> Message Waiting Policy settings can cause unexpected behavior.
>
> Also, make sure no one has alternate extensions configured in Unity for
> their MWI settings. That can cause lights to turn on and off unexpectedly.
>
>
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations
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