[cisco-voip] CUCM 7 in VMware with AMD CPUs

Ryan Ratliff rratliff at cisco.com
Wed Dec 10 14:48:17 EST 2008


Just to follow up with this I brought it up to the BU and they are  
going to fix it at least in the next releases of CUCM.  It may or may  
not make it into a respin of 7.0 or into a bootable ES, we're still  
discussing the specifics.

-Ryan

On Dec 9, 2008, at 5:23 PM, Jason Burns wrote:

You can hack around this with a LiveCD or Fedora Rescue CD.

Run "uname -a" and "uname -p" to see what your system kernel version  
is as well as the kernel type.

Based on the info returned from those two commands create a new  
folder with the format of:

/lib/modules/cm_ipvms/2.6.9*.EL.athlon

Copy all of the files from:

/lib/modules/cm_ipvms/2.6.9.*.i686


to the directory you just created.

If your VMWare CallManager doesn't start on fire - things should  
start working.


On Tue, Dec 9, 2008 at 5:14 PM, Ryan Ratliff <rratliff at cisco.com> wrote:
Looks like an oversight in the way the install was scripted where AMD  
cpus were just not taken into account rather than a malicious act.    
I've got an email out to the install team to see if they plan on  
fixing it.

-Ryan

On Dec 9, 2008, at 5:00 PM, Terry Glass wrote:

Heads up!!  The new 7 version of CUCM, Unity Connection, and Unified  
Presence will not install in VMware if you are using an AMD CPU.  We  
just built 8 training computers for our engineers to use for coming  
up to speed with versions 6 and 7 of CUCM and discovered this.

Version 6 works fine, no problems, but version 7.0.1.11000-2, which  
is the released version of CUCM 7 and the version that comes with  
their Not-For-Resale offering, will fail the post install check with  
a complaint about AMD. The funny thing is that the programs install,  
the Linux kernels and drivers are installed, but when the post  
install script af_lap_post is run it states "No cdp driver module for  
athlonSMP system" and the install is failed. Unity Connection 7 and  
Unified Presence 7 does the same thing.

It appears that for some reason either Cisco or a programmer at Cisco  
decided that they did not like AMD and purposely configured the  
version 7 products that use Linux to fail. This makes no sense. If  
you create the VMware image on an Intel machine and then copy the  
image to a computer with an AMD cpu, the VMware image runs fine. If  
you are running the programs in VMware they are not supported by  
Cisco to start with, so why purposely make the programs fail if you  
have an AMD CPU?

Cisco needs to get to the bottom of this and release new DVDs that  
don't have this nonsense. I work with a few High Schools and  
Technical schools, along with a few Training Centers that upgraded  
their servers and computers but they have AMD CPU's. While these  
places are not certified Cisco training centers, they do train a fair  
amount of students each year, not to mention that my company either  
has to replace the motherboards/cpu's in computers that are not even  
4 months old or work around the fact that you can't practice  
migrations or installs.


Terry Glass
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