[cisco-voip] Envelope on Unity Voicemail

[Jack Martin]

Alternate extensions makes sense (press the messages button on the phone) so 4 digit extensions need to be entered as alternate extensions.

But why alternate MWIs?

Jack Martin, CCVP
Network Engineer
Tushaus Computer Services
10400 Innovation Drive, Ste 100
Milwaukee, WI 53226
414.908.2222 Helpdesk
414.908.2267 Work
414.908.4467 Fax
414.477.6990 Cell

From: lelio at uoguelph.ca [mailto:lelio at uoguelph.ca]
Sent: Friday, December 12, 2008 1:24 PM
To: Jack Martin
Cc: Tkachuk,Birni; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Envelope on Unity Voicemail

You might also need alternate extensions and alternate MWIs in order to get things working right. That's if you also use Unity as your AA.

Lelio Fulgenzi, Senior Analyst
Computing & Communications
University of Guelph
519-824-4120 x56354


...sent from my iPod - please pardon my fat fingers ;)


[XKJ2000]

On Dec 12, 2008, at 2:19 PM, Jack Martin <jackm at tushaus.com<mailto:jackm at tushaus.com>> wrote:

1.       Create a Voice Mail Profile with a Voicemail Box Mask that prepends the digits required.

2.       Apply the Voice Mail Profile to the respective directory numbers

3.       Change the Mailbox ID’s to reflect the required digits

Jack Martin, CCVP
Network Engineer
Tushaus Computer Services
10400 Innovation Drive, Ste 100
Milwaukee, WI 53226
414.908.2222 Helpdesk
414.908.2267 Work
414.908.4467 Fax
414.477.6990 Cell

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tkachuk,Birni
Sent: Friday, December 12, 2008 12:39 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] FW: Envelope on Unity Voicemail



Situation:  We have 4 digit dialing on our campuses so programming on the UCM DN Configuration is 4 digits.

Problem:  We now have a total of 3 NXX’s.  When someone from within our organization leaves a voicemail message only the 4 digits are identified on the envelope of the message.  If someone is retrieving their voicemail messages from home and wants to return a phone call the challenge is guessing at the NXX.

Question:  Is there a work around so all 7 if not 10 digits are included in the message envelope?

Birni Tkachuk
Voice Services Specialist
Information Services Division
P  780.471.7532  F  780.491.3083




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