[cisco-voip] Message button doesnt work in Unity 5.x

Ryan Ratliff rratliff at cisco.com
Wed Dec 17 08:30:09 EST 2008


Sure you aren't using CUCM 7.x?  I've only seen this with that  
version.  It usually means the voicemail service has been deleted or  
doesn't exist.

You can find the SQL query to replace it in the 7.x release notes.

-Ryan

On Dec 17, 2008, at 3:00 AM, Mehmet Turunc wrote:

Hi all,

My problem is when I press "Messages" button on my 7942 phone, it  
returns "No Services Configured" error. We are using CUCM 6.1.2 and  
Unity 5.x. All other functions are working properly as far as I know.

I have configured Unity and CUCM by using configuration manual. It  
seems that there must be trick point in order to make it work.

Anybody has any ideas?

Any help will be highly appreciated

-- 
Mehmet Turunc

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