[cisco-voip] Unity self service password resets

[Pat Hayes]

Not familiar with any available software for this (other than the
native tools built in to Unity). If you're looking to roll your own,
the account password (for PCA, etc) has a number of options available
to change it, as it is just the account's AD password.

The PIN on the other hand is stored as a hash locally on Unity, in
SQL. You'd likely need to run that through a stored proc. You might
want to take a look at the doc "Administering Unity 4.x
programmatically" on ciscounitytools.com for more details.


On Fri, Dec 19, 2008 at 8:23 AM, Wes Young <wcyoung at buffalo.edu> wrote:
> I'm working on a project to automate the handling of password resets within
> Unity (voicemail passwords/pins). Is there anything out there (that's worth
> looking into) other than something like VoiceRite? Does Cisco provide an
> in-house tool for letting users log-in and change their pin (without hitting
> the actual Unity server itself)?
>
> Curious to hear what others are doing to provide self-service to Unity users
> (if at all)...
> --
> Wes
> http://claimid.com/wesyoung
>
>
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