[cisco-voip] Unity with overlapping dial plan

[Countryman, Edward]

To All:  Changing the parameter worked.

 

MWI lamps work and we are successfully translating extensions between
Unity and CCM

 

Thank you Ryan!!

 

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Tuesday, December 23, 2008 2:33 PM
To: Lelio Fulgenzi
Cc: Countryman, Edward; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity with overlapping dial plan

 

It can work with translations but you have to set a service parameter to
allow MWI calls to hit them.  Check out the multi-tenant mwi parameter
(Multiple Tenant MWI Modes in 6.1).

 

-Ryan

 

On Dec 23, 2008, at 3:03 PM, Lelio Fulgenzi wrote:

 

Unity is not multi-tenant capable until v7 (and I think that's just
Unity connection).

I'm not sure how you can light an MWI on a phone that has the same DN as
another phone. As far as I know, the way MWI works is that the ports
sends a request to CallManager to dial the MWI extension on behalf of
that phone. When I look at the traces, it's basically that extension
dialing the MWI extension.

Not sure if this will work with translations.


---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt


----- Original Message -----
From: "Edward Countryman" <Edward.Countryman at provena.org>
To: cisco-voip at puck.nether.net
Sent: Tuesday, December 23, 2008 2:50:07 PM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] Unity with overlapping dial plan




Hello;   My environment has overlapping extension ranges between sites.
This is easy to manage in CCM but I am stumped with Unity.  

 

I can use separate VM profiles to modify the extension when it goes to
Unity but don't seem to be able to get the MWI lamps to light on the
phones.  My thought was to use a translation pattern that would modify
the extension back when attempting to light the MWI.  

 

TAC was unable to resolve as well.  Just wondering if it can even e
done.

 

If not, any advice on managing the overlap in dial plans with Unity?


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