[cisco-voip] Extension Mobility with Microsoft Exchange UM

[Tim Smith]

Hi,

When you say the user never receives the voicemail.. do you just mean they
dont get the MWI notification?
Im assuming if they dialled into the Exchange UM the message should be
there?

What software are you using to do the MWI from Exchange?

Are you saying without Extension Mobility, exchange MWI works correctly?

Cheers,

Tim

On Thu, Dec 25, 2008 at 8:15 AM, Hasan Khan <hasan_asghar at yahoo.com> wrote:

>  Hello,
>
> After deploying extension mobility, we have noticed that if some one
> (internal or external) left the voice mail for a EM user and user is not
> logged in. The user never received this voice mail and MWI, once he logged
> in. Though he receives voice mail in his email. But if the EM user logged in
> and then some one left the voice mail then every thing (voice mail, MWI and
> email) works fine.
>
> It seems like that exchange is looking for some thing to deliver / keep the
> voice mail for EM user. When user is not logged in, the exchange server just
> lost track of the mail.
>
> Did some one see this or any suggestion to fix this problem.
>
> BTW, this works fine with unity.
>
> Thanks,
> Hasan
>
>
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