[cisco-voip] Cisco CRS historical reporting database connection error

[abuch]

Dear,

I am administering a production system of IPCC 5.0(2). I have installed CRS
historical reporting client from the tools menu of the CRS appadmin page.
I was able to run various reports using the client. But as of today I
couldn't connect to the server through the CRS historical reporting client.
It will ask me for user name and password and it will report an error which
I attached the screen shot of . All other services are working fine on the
CRS server. How can I solve this problem?

regards,

Abebe Amare
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