[cisco-voip] CUPS 6.0 and UCCM 6.1

[Justin Steinberg]

The name resolution is a bit tricky.  I think it works like this, CUPC
determines the hostname of CM from CUPS.  Then CUPC appends the hostname of
the server to all of the domain names found on the host PC and tries to
communicate with CM that way.  So if for some reason you didn't have the
proper domain name in your DHCP scope or DNS records weren't configured the
CUPC wouldn't be able to ping back to the servers.

On Feb 4, 2008 9:16 AM, Voice Noob <voicenoob at gmail.com> wrote:

> Thanks for everyones help with this. it ended up being the inbound ACL for
> the presense problem where I could not chnage my status to availible. Then
> the call controll portion ended up being changing the publisher name to the
> IP address. Thanks for everyones help with this.
>
>
> On Feb 3, 2008 11:06 AM, Voice Noob <voicenoob at gmail.com> wrote:
>
> > Under file>preferences in CUPC in the perfered phone I just have the ext
> > of the phone. should I put something diffrent in the field?
> >
> >
> > On Feb 3, 2008 11:01 AM, Voice Noob <voicenoob at gmail.com> wrote:
> >
> > > Yes I am AD integrated. I changed the port number and still no change.
> > > I did not have the inbound ACL and when I changed that I was able to change
> > > my stats to available which I was not able to do before but I am still not
> > > able to choose my desk phone. It still says feature not available.
> > >
> > >
> > > On Feb 2, 2008 4:10 AM, <Motivator77 at gmx.de> wrote:
> > >
> > > > Hi,
> > > >
> > > > did you configer the inbound ACL in Presence? Does it include the IP
> > > > address of your PC where CUPC is running?
> > > >
> > > >
> > > > HTH
> > > >
> > > >
> > > > -------- Original-Nachricht --------
> > > > > Datum: Fri, 1 Feb 2008 17:11:26 -0600
> > > > > Von: "Bill Talley" <billt at aos5.com>
> > > > > An: "Voice Noob" <voicenoob at gmail.com>
> > > > > CC: cisco-voip at puck.nether.net
> > > > > Betreff: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > >
> > > > > You're AD integrated?  If so, if UCM LDAP authentication is set to
> > > > use
> > > > > port
> > > > > 389, change it to 3268.  This queries the GC and provides a faster
> > > > > response.
> > > > > Otherwise you might encounter a timeout issue and CTI
> > > > authentication
> > > > > fails.
> > > > >
> > > > >   _____
> > > > >
> > > > > From: Voice Noob [mailto:voicenoob at gmail.com]
> > > > > Sent: Friday, February 01, 2008 4:52 PM
> > > > > To: Bill Talley
> > > > > Cc: cisco-voip at puck.nether.net
> > > > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > >
> > > > >
> > > > > Yes on Sip trunk. Red is Presense = Failed to connect Invalid
> > > > Credentials.
> > > > > Desk Phone = Disconnecting (pending retry).
> > > > >
> > > > > Only thing in troubleshooter is a certificate for exchange
> > > > notification.
> > > > >
> > > > > On Feb 1, 2008 4:46 PM, Bill Talley <billt at aos5.com> wrote:
> > > > >
> > > > >
> > > > > Do you have the SIP trunk configured between UCM and CUPS?
> > > > >
> > > > > In CUPC, under help>>>show server health,  are there any red ?
> > > > >
> > > > >   _____
> > > > >
> > > > > From: Voice Noob [mailto:voicenoob at gmail.com]
> > > > > Sent: Friday, February 01, 2008 4:38 PM
> > > > > To: Bill Talley
> > > > > Cc: cisco-voip at puck.nether.net
> > > > >
> > > > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > >
> > > > >
> > > > > Here is a screen print of the user setting page. I have everything
> > > > > associated in CUCM.
> > > > >
> > > > >
> > > > > On Feb 1, 2008 3:54 PM, Bill Talley <billt at aos5.com> wrote:
> > > > >
> > > > >
> > > > > Ensure the DN on the phone in UCM is associated to the user and
> > > > under the
> > > > > user account that the user is associated to the phone, has a
> > > > primary
> > > > > extension configured and it assigned to the Standard CTI Enabled
> > > > group.
> > > > >
> > > > > Also, in CUPS ensure the primary device is defined and appropriate
> > > > > profiles
> > > > > are configured for the Personal Communicator user account.
> > > > >
> > > > > HTH.
> > > > >
> > > > >   _____
> > > > >
> > > > > From: cisco-voip-bounces at puck.nether.net
> > > > > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice
> > > > Noob
> > > > > Sent: Friday, February 01, 2008 3:38 PM
> > > > > To: cisco-voip at puck.nether.net
> > > > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > >
> > > > >
> > > > > Inside CUPC I go to file, phone mode and try to select choose
> > > > phone to
> > > > > control it is grayed out and says feature not available.
> > > > >
> > > > >
> > > > > On Feb 1, 2008 3:05 PM, Voice Noob <voicenoob at gmail.com> wrote:
> > > > >
> > > > >
> > > > > I am evaluating CUPS 6.0 currently. I can log into the CUPC client
> > > > but the
> > > > > call control does not work. I can not go into deskphone and all of
> > > > the
> > > > > settings are greyed out. I have went through the configuration
> > > > guides and
> > > > > the troubleshooting guides but I can not make any headway and
> > > > getting this
> > > > > to work. Does anyone have this working that can give me some
> > > > things to
> > > > > try?
> > > > >
> > > > >
> > > > >
> > > > >
> > > >
> > >
> > >
> >
>
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