[cisco-voip] CUPS 6.0 and UCCM 6.1

Tue Feb 5 12:06:45 EST 2008

Yes, we are using it today in production.  We have also deployed this
solution at several customers around the globe.  Anything in particular
you are looking for?

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Tuesday, February 05, 2008 10:12 AM
To: Justin Steinberg
Cc: cisco-voip at puck.nether.net; Motivator77 at gmx.de
Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1

Is anyone using CUPS in a production environment? I am leaning more
towards using OCS on MOC as the client instead of CUPS as the client.
Has anyone done this?

On Feb 4, 2008 1:49 PM, Voice Noob <voicenoob at gmail.com> wrote:

I am not able to get the IM to work correctly. It says no instant
message address found. 

On Feb 4, 2008 12:41 PM, Justin Steinberg <jsteinberg at gmail.com> wrote:

The name resolution is a bit tricky.  I think it works like this, CUPC
determines the hostname of CM from CUPS.  Then CUPC appends the hostname
of the server to all of the domain names found on the host PC and tries
to communicate with CM that way.  So if for some reason you didn't have
the proper domain name in your DHCP scope or DNS records weren't
configured the CUPC wouldn't be able to ping back to the servers.

On Feb 4, 2008 9:16 AM, Voice Noob <voicenoob at gmail.com> wrote:

	Thanks for everyones help with this. it ended up being the
inbound ACL for the presense problem where I could not chnage my status
to availible. Then the call controll portion ended up being changing the
publisher name to the IP address. Thanks for everyones help with this. 

	On Feb 3, 2008 11:06 AM, Voice Noob <voicenoob at gmail.com> wrote:

	Under file>preferences in CUPC in the perfered phone I just have
the ext of the phone. should I put something diffrent in the field? 

	On Feb 3, 2008 11:01 AM, Voice Noob <voicenoob at gmail.com> wrote:

	Yes I am AD integrated. I changed the port number and still no
change. I did not have the inbound ACL and when I changed that I was
able to change my stats to available which I was not able to do before
but I am still not able to choose my desk phone. It still says feature
not available. 

	On Feb 2, 2008 4:10 AM, <Motivator77 at gmx.de> wrote:

	Hi,

	did you configer the inbound ACL in Presence? Does it include
the IP address of your PC where CUPC is running?

	HTH

	-------- Original-Nachricht --------
	> Datum: Fri, 1 Feb 2008 17:11:26 -0600
	> Von: "Bill Talley" <billt at aos5.com>
	> An: "Voice Noob" <voicenoob at gmail.com>
	> CC: cisco-voip at puck.nether.net
	> Betreff: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1

	> You're AD integrated?  If so, if UCM LDAP authentication is
set to use
	> port
	> 389, change it to 3268.  This queries the GC and provides a
faster
	> response.
	> Otherwise you might encounter a timeout issue and CTI
authentication
	> fails.
	>
	>   _____
	>
	> From: Voice Noob [mailto:voicenoob at gmail.com]
	> Sent: Friday, February 01, 2008 4:52 PM
	> To: Bill Talley
	> Cc: cisco-voip at puck.nether.net
	> Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
	>
	>
	> Yes on Sip trunk. Red is Presense = Failed to connect Invalid
Credentials.
	> Desk Phone = Disconnecting (pending retry).
	>
	> Only thing in troubleshooter is a certificate for exchange
notification.
	>
	> On Feb 1, 2008 4:46 PM, Bill Talley <billt at aos5.com> wrote:
	>
	>
	> Do you have the SIP trunk configured between UCM and CUPS?
	>
	> In CUPC, under help>>>show server health,  are there any red ?
	>
	>   _____
	>
	> From: Voice Noob [mailto:voicenoob at gmail.com]
	> Sent: Friday, February 01, 2008 4:38 PM
	> To: Bill Talley
	> Cc: cisco-voip at puck.nether.net
	>
	> Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
	>
	>
	> Here is a screen print of the user setting page. I have
everything
	> associated in CUCM.
	>
	>
	> On Feb 1, 2008 3:54 PM, Bill Talley <billt at aos5.com> wrote:
	>
	>
	> Ensure the DN on the phone in UCM is associated to the user
and under the
	> user account that the user is associated to the phone, has a
primary
	> extension configured and it assigned to the Standard CTI
Enabled group.
	>
	> Also, in CUPS ensure the primary device is defined and
appropriate
	> profiles
	> are configured for the Personal Communicator user account.
	>
	> HTH.
	>
	>   _____
	>
	> From: cisco-voip-bounces at puck.nether.net
	> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice
Noob
	> Sent: Friday, February 01, 2008 3:38 PM
	> To: cisco-voip at puck.nether.net
	> Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
	>
	>
	> Inside CUPC I go to file, phone mode and try to select choose
phone to
	> control it is grayed out and says feature not available.
	>
	>
	> On Feb 1, 2008 3:05 PM, Voice Noob <voicenoob at gmail.com>
wrote:
	>
	>
	> I am evaluating CUPS 6.0 currently. I can log into the CUPC
client but the
	> call control does not work. I can not go into deskphone and
all of the
	> settings are greyed out. I have went through the configuration
guides and
	> the troubleshooting guides but I can not make any headway and
getting this
	> to work. Does anyone have this working that can give me some
things to
	> try?
	>
	>
	>
	>

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