[cisco-voip] CUPS 6.0 and UCCM 6.1

[Justin Steinberg]

So, you want to do this.

IPphone <-> CM6 <-> CUPS6 <-> OCS <-> Office Communicator client

CUPS documentation has information on integration capabilities with OCS.



On Feb 5, 2008 12:37 PM, Voice Noob <voicenoob at gmail.com> wrote:

> This is what I want to do. I want the presense information just like what
> is in CUPC client and be able to do IM. I want the office integration first
> above anything else. If the user gets an e-mail from another user and wants
> to call them I want them to be able to do it from their PC by double
> clicking the user or right click and call, something like that. Also if the
> two users are talking on the phone about a document I want them to be able
> to share the document on thier PC's and make changes to the document if
> possible. I also want it to integrate with exchange and thier outlook
> calendar to update when they are out of the office. I want them to be able
> to check thier voicemails from the client. I was first looking at CUPC but I
> don't want to do meetingplace express. If I use OCS I think I can get the
> meeting portion built in and I think the office integration is allot better
> than in CUPC. I would appreciate any feedback on this. Thanks for helping.
>
>
> On Feb 5, 2008 11:06 AM, Matt Slaga (US) <Matt.Slaga at us.didata.com> wrote:
>
> >  Yes, we are using it today in production.  We have also deployed this
> > solution at several customers around the globe.  Anything in particular you
> > are looking for?
> >
> >
> >
> >
> >
> >
> >
> > *From:* cisco-voip-bounces at puck.nether.net [mailto:
> > cisco-voip-bounces at puck.nether.net] *On Behalf Of *Voice Noob
> > *Sent:* Tuesday, February 05, 2008 10:12 AM
> > *To:* Justin Steinberg
> > *Cc:* cisco-voip at puck.nether.net; Motivator77 at gmx.de
> >
> > *Subject:* Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> >
> >
> >
> > Is anyone using CUPS in a production environment? I am leaning more
> > towards using OCS on MOC as the client instead of CUPS as the client. Has
> > anyone done this?
> >
> > On Feb 4, 2008 1:49 PM, Voice Noob <voicenoob at gmail.com> wrote:
> >
> > I am not able to get the IM to work correctly. It says no instant
> > message address found.
> >
> >
> >
> > On Feb 4, 2008 12:41 PM, Justin Steinberg <jsteinberg at gmail.com> wrote:
> >
> > The name resolution is a bit tricky.  I think it works like this, CUPC
> > determines the hostname of CM from CUPS.  Then CUPC appends the hostname of
> > the server to all of the domain names found on the host PC and tries to
> > communicate with CM that way.  So if for some reason you didn't have the
> > proper domain name in your DHCP scope or DNS records weren't configured the
> > CUPC wouldn't be able to ping back to the servers.
> >
> > On Feb 4, 2008 9:16 AM, Voice Noob <voicenoob at gmail.com> wrote:
> >
> >  Thanks for everyones help with this. it ended up being the inbound
> > ACL for the presense problem where I could not chnage my status to
> > availible. Then the call controll portion ended up being changing the
> > publisher name to the IP address. Thanks for everyones help with this.
> >
> >
> >
> > On Feb 3, 2008 11:06 AM, Voice Noob <voicenoob at gmail.com> wrote:
> >
> > Under file>preferences in CUPC in the perfered phone I just have the ext
> > of the phone. should I put something diffrent in the field?
> >
> >
> >
> > On Feb 3, 2008 11:01 AM, Voice Noob <voicenoob at gmail.com> wrote:
> >
> > Yes I am AD integrated. I changed the port number and still no change. I
> > did not have the inbound ACL and when I changed that I was able to change my
> > stats to available which I was not able to do before but I am still not able
> > to choose my desk phone. It still says feature not available.
> >
> >
> >
> > On Feb 2, 2008 4:10 AM, <Motivator77 at gmx.de> wrote:
> >
> > Hi,
> >
> > did you configer the inbound ACL in Presence? Does it include the IP
> > address of your PC where CUPC is running?
> >
> >
> > HTH
> >
> >
> > -------- Original-Nachricht --------
> > > Datum: Fri, 1 Feb 2008 17:11:26 -0600
> > > Von: "Bill Talley" <billt at aos5.com>
> > > An: "Voice Noob" <voicenoob at gmail.com>
> > > CC: cisco-voip at puck.nether.net
> > > Betreff: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> >
> >
> > > You're AD integrated?  If so, if UCM LDAP authentication is set to use
> > > port
> > > 389, change it to 3268.  This queries the GC and provides a faster
> > > response.
> > > Otherwise you might encounter a timeout issue and CTI authentication
> > > fails.
> > >
> > >   _____
> > >
> > > From: Voice Noob [mailto:voicenoob at gmail.com]
> > > Sent: Friday, February 01, 2008 4:52 PM
> > > To: Bill Talley
> > > Cc: cisco-voip at puck.nether.net
> > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > >
> > >
> > > Yes on Sip trunk. Red is Presense = Failed to connect Invalid
> > Credentials.
> > > Desk Phone = Disconnecting (pending retry).
> > >
> > > Only thing in troubleshooter is a certificate for exchange
> > notification.
> > >
> > > On Feb 1, 2008 4:46 PM, Bill Talley <billt at aos5.com> wrote:
> > >
> > >
> > > Do you have the SIP trunk configured between UCM and CUPS?
> > >
> > > In CUPC, under help>>>show server health,  are there any red ?
> > >
> > >   _____
> > >
> > > From: Voice Noob [mailto:voicenoob at gmail.com]
> > > Sent: Friday, February 01, 2008 4:38 PM
> > > To: Bill Talley
> > > Cc: cisco-voip at puck.nether.net
> > >
> > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > >
> > >
> > > Here is a screen print of the user setting page. I have everything
> > > associated in CUCM.
> > >
> > >
> > > On Feb 1, 2008 3:54 PM, Bill Talley <billt at aos5.com> wrote:
> > >
> > >
> > > Ensure the DN on the phone in UCM is associated to the user and under
> > the
> > > user account that the user is associated to the phone, has a primary
> > > extension configured and it assigned to the Standard CTI Enabled
> > group.
> > >
> > > Also, in CUPS ensure the primary device is defined and appropriate
> > > profiles
> > > are configured for the Personal Communicator user account.
> > >
> > > HTH.
> > >
> > >   _____
> > >
> > > From: cisco-voip-bounces at puck.nether.net
> > > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
> > > Sent: Friday, February 01, 2008 3:38 PM
> > > To: cisco-voip at puck.nether.net
> > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > >
> > >
> > > Inside CUPC I go to file, phone mode and try to select choose phone to
> > > control it is grayed out and says feature not available.
> > >
> > >
> > > On Feb 1, 2008 3:05 PM, Voice Noob <voicenoob at gmail.com> wrote:
> > >
> > >
> > > I am evaluating CUPS 6.0 currently. I can log into the CUPC client but
> > the
> > > call control does not work. I can not go into deskphone and all of the
> > > settings are greyed out. I have went through the configuration guides
> > and
> > > the troubleshooting guides but I can not make any headway and getting
> > this
> > > to work. Does anyone have this working that can give me some things to
> > > try?
> > >
> > >
> > >
> > >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > _______________________________________________
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> >
> >
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> >
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> >
> >
> >
> >
> >
> >
> >
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