[cisco-voip] 7961 with 7914 not getting power...

Ryan Ratliff rratliff at cisco.com
Thu Feb 7 14:17:59 EST 2008


Please send me the links to any docs suggesting otherwise.

I've found this one so far (yes it's for CM 3.0 and 3.1), check out  
table 4-1:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7960g_7940g/3_1/ 
english/administration/guide/7900w14.html

The phone guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7914/4_1_3/ 
english/user/guide/14qsbar.pdf

Is the confusing part where it reads Additional Equipment?

-Ryan

On Feb 7, 2008, at 2:04 PM, Mike King wrote:

I'm glad that I'm not the only one that drew that conclusion.  Post  
back what you find, because even though I read it in the docs as  
well, I've been told by two different support organizations that you  
need to locally power the 7914.

On Feb 7, 2008 1:13 PM, Jonathan Charles <jonvoip at gmail.com> wrote:
We just deployed a 7961 and ONE 7914, and the 7914 is not getting
power from the phone... and it only works if we use an external power
supply...

Doco says that it should work, and it has in the past, what is going on?

CCM is 5.1.3a




Jonathan
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