[cisco-voip] userID/password/PINs lost during migration from 4.x to 6.x

[Ed Leatherman]

Just to insert a comment here on PAB, Wes posted a bugID about this with
some workaround instructions for CCM6. We haven't been able to get the
workaround to work on our production 5.1, once I have time i'm going to load
up a CM6 server in the lab and try it out there though.

What kinda sucks is I had a nice workaround/hack figured out and configured
that worked OK in 5.1.1 but when we applied 5.1.3a it broke :) so that was
reprogramming time on alot of phone services down the tubes.

One idea that I thought of too late after our own upgrade to help with user
support- you could after your upgrade change the service URL for fast dials
to display a text page with some support information (maybe how to log in
using the personal directories menu).


On Wed, Feb 13, 2008 at 7:45 PM, STEVEN CASPER <SCASPER at mtb.com> wrote:

> Yes I do... our users are going to love that. I also read about the PAB
> and Fast Dial access options that change. Why change basic user interface
> functionality? Is there anything else  that changes from user perspective
> that is not advertised and is going to cause me grief? How about CCM user?
>
> >>> "Lelio Fulgenzi" <lelio at uoguelph.ca> 2/13/2008 3:27 PM >>>
>
> Anyone else have some concern that in the migration from 4.x to 6.x you
> will lose all passwords and PINs?
>
> Essentially, you have to set them to some default password and then have
> everyone go back in and change them.
>
>
> Lelio
>
> --------------------------------------------------------------------------------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo buffalo."
> WJR
>
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-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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