[cisco-voip] CDR Records in CCM 4.2(3)

[Matthew Saskin]

First, check the CallManager service parameters to verify CDR's are 
being kept - don't quote me on the below, these are off the top of my head.
"Enable Call Detail Records"
"Enable Call Diagnostic Records"
"Record CDR's for Zero Length Calls"

Next, to actually do something with these CDR's, you either need to 
query the CDR database directly, or you can install the Analysis and 
Reporting Tool plugin (available from within the ccmadmin site)

-matt

Micah Bennett wrote:
>
> Can anyone direct me how to look at CDR records on CCM 4.2(3) or even 
> tell if this feature is enabled?
>
> Is there a tool built in somewhere that I just have not found yet or 
> do I need a third party application?
>
> ***Micah Bennett*
>
> Telecommunications Admin
>
> *Automated License Systems*
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