[cisco-voip] Directory number issue

[Jonathan Charles]

Is ext 5870 assigned to a phone? The unallocated/unassigned number
means that the gateway tried to send the call to CCM and CCM said 'I
don't have that anywhere...'

So, do this:

Add it to a phone in a partition accessible by the Calling Search
Space accessible by the gateway and try again.



Jonathan

On Feb 18, 2008 1:32 PM, Kienzle, John <John.Kienzle at anadarko.com> wrote:
>
>
>
> Hello. Although we have a TAC case open, I thought I would get some opinions
> from this excellent resource.
>
> We have a CM 5.1.2.2000-3 cluster in our company. One of our sites was
> recently migrated from a standalone legacy CM 4.2 cluster to our new
> corporate 5.x CM cluster. The only issue We have had was after a few days,
> one of our phones stopped receiving calls. DID calls, local LAN calls by
> direct extension, calls over the WAN by direct extension - all of them give
> a fast busy tone. The behavior is similar to an unused or unassigned
> directory number. The phone registers to CM just fine and can place calls
> in/out of network just fine. We've tried completely removing the phone/DN
> from CM and adding it back again with no luck. Also, if you assign the phone
> a different DN it works fine. Phone and line configuration has been
> verified. The problem definitely follows the suspect DN. A debug ISDN q931
> give the following when calling the DN over our PRI:
>
> *Feb 12 13:44:57.810: ISDN Se0/3/1:23 Q931: RX <- SETUP pd = 8  callref =
> 0x0A1B
>
>         Bearer Capability i = 0x8090A2
>                 Standard = CCITT
>                 Transfer Capability = Speech
>                 Transfer Mode = Circuit
>                 Transfer Rate = 64 kbit/s
>         Channel ID i = 0xA98386
>                 Exclusive, Channel 6
>         Calling Party Number i = 0x2181, 'sourcenumber'
>                 Plan:ISDN, Type:National
>         Called Party Number i = 0xC1, '5870'
>                 Plan:ISDN, Type:Subscriber(local)
> *Feb 12 13:44:57.926: ISDN Se0/3/1:23 Q931: TX -> CALL_PROC pd = 8  callref
> = 0x
> 8A1B
>         Channel ID i = 0xA98386
>                 Exclusive, Channel 6
> *Feb 12 13:44:57.926: ISDN Se0/3/1:23 Q931: TX -> DISCONNECT pd = 8  callref
> = 0
> x8A1B
>         Cause i = 0x8081 - Unallocated/unassigned number
> *Feb 12 13:44:58.006: ISDN Se0/3/1:23 Q931: RX <- RELEASE pd = 8  callref =
> 0x0A
> 1B
> *Feb 12 13:44:58.082: ISDN Se0/3/1:23 Q931: TX -> RELEASE_COMP pd = 8
> callref =
>  0x8A1B
> *Feb 12 13:44:58.614: ISDN Se0/3/1:23 Q931: RX <- SETUP pd = 8  callref =
> 0x0968
>
>
>
> John Kienzle
> Senior ITS Analyst
> Anadarko Petroleum/WGR
> 1400 E. Lincoln
> Gillette, WY. 82716
> WP - 307.685.5870
> CP - 307.680.1746
> John.Kienzle at anadarko.com
>
>
>
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