[cisco-voip] Transfer timeout

[Erik Stillman]

Wes,

It looks like "off-hook to first digit timer" will solve our problem.

Here's the help on it >

Off-hook to First Digit Timer : This parameter specifies the maximum
time that Cisco CallManager will wait to receive the first digit that
the user dialed. If a digit is not received by the time that this
parameter specifies, Cisco CallManager terminates the call. 
This is a required field.
Default: 15000.
Unit: msec.
Minimum: 0.
Maximum: 150000.


Many thanks!

-/erik
  


-----Original Message-----
From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Tuesday, February 19, 2008 2:19 PM
To: Erik Stillman
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Transfer timeout

2 timers may affect this. they are under advanced service parameters of 
the CM service.  they may need to be adjusted individually on each 
server in your cluster depending on your version.

the parameters are:
"off-hook to first digit timer"
"T302 Timer"

/Wes

Erik Stillman wrote:
> Hi all,
>
>
> We were wondering if there is a setting to adjust the Transfer time in
> CCM 4.2(3).
>
> For example, when the first call comes in, I press Xfer/.
> Then I get a period of time to enter the digits before a fast busy.
>
> Our users are complaining that the timeout is too short.
>
>
> Please reply if you know where to modify this value.
>
>
> MANY THANKS!
>
> -Erik
>
>
>
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