[cisco-voip] CUPC functionality
Tammie Robertson
trobertson at alliedmachine.com
Thu Feb 21 10:34:00 EST 2008
I haven't tried OCS yet and actually don't know anything about it. I am
experiencing the same things you are in regards to calling from Outlook.
I also wish you could do IMs with more than one person in a session. I
am just happy to have caller id now that I have upgraded CCM to 6.1!
________________________________
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Thursday, February 21, 2008 10:18 AM
To: Bill Talley
Cc: cisco-voip at puck-nether.net
Subject: Re: [cisco-voip] CUPC functionality
Well so far I am horibly dissapointed in the lack of functionality in
the CUPC client compared to the OCS client. I didn't want do the
integrations from CUPS to OCS but it looks like I will not have much of
a choice. Are the poeple out there using CUPC in production happy with
what it does? Have you also tested the OCS client?
On Wed, Feb 20, 2008 at 4:30 PM, Voice Noob <voicenoob at gmail.com> wrote:
No I am not getting sick I aprecaite the response. I just want to make
sure I am not missing something. The answer with Chat feature is in the
flash demo.
On Wed, Feb 20, 2008 at 4:21 PM, Bill Talley <billt at aos5.com> wrote:
You're probably getting sick of hearing from me...
Basically what you're seeing with CUPC is what you get for now.
There's no other added, hidden, unconfigured functionality available.
I hear transfer capabilities are road mapped for 2009. Since
there's no transfer capability, there's no way to drap and drop a call
to another user. In case you follow-up to ask about call forward, I've
heard it's not on the road map yet.
The conferencing feature shown in the demo does not work. You
can web conference with MPE or MP integration, but I've not seen where
it's drag and drop. You have to open the file/application/presentation
from the meeting session.
Not sure about the answer with chat feature. I've not seen that
function.
________________________________
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Wednesday, February 20, 2008 4:08 PM
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] CUPC functionality
I decided to start a new thread about some other questions I
have with the CUPC client. I have evaluated using the CUPC client and
the OCS client with CUPS integrations. I must say that the OCS client is
allot more feature rich so far but maybe I am just missing some
settings.
My first question is if there is a way to drag and drop a call
while it is active to another user. So If I get a call from Joe and I
want to transfer it to Sam how can I do this using the CUPC client? I
would expect I could just drag it to an active call between myself and
Sam but it does not work. Is it possible to do this?
My other question has to do with this online flash demo of
Cisco's "vision" for personal communicator. If you follow this URL
http://www.cisco.com/cdc_content_elements/flash/cisco_uni_comm_3tab_web/
flash.html
You will get to a flash demo if you view section 2 and then
slide 4, there should be about 2min left in the section, they show them
starting a web conference and dragging a file into a window to share it.
This simply does not function as advertised. I have my CUPC client
integrated with MPE VT and while I can start a web conference and share
a document I can't simply drag it onto a small window that is part of
CUPC. I have to go into the web meeting and share the program and it
does not look anything like what they are showing.
Also in the same demo they show where you get in inbound call
and they use a answer with chat option. This is something else that
simply does not exist as far as I can tell. Can anyone answer if these
items do work like they are being shown and if I can drag and drop a
transfer?
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