[cisco-voip] Low voicemail volume

James Buchanan jbuchanan at ctiusa.com
Thu Feb 28 17:47:17 EST 2008


Hello,

Is this to Unity? Which version? Also, what codec are you using to
communicate with Unity?

Thanks,

James

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan
Charles
Sent: Thursday, February 28, 2008 4:44 PM
To: cisco-voip
Subject: [cisco-voip] Low voicemail volume

At one remote site we are getting really low voicemail volume from
outside callers (inside voicemails are fine), I have cranked the
playback volume in Unity to 'louder' to no effect.

We had a minor QoS issue, and our ping times from that location are
around 250ms, but what could account for the low voicemail volume (it
is almost inaudible)

This site uses 8 analogs, and the input gain is set to -3 and the
output attenuation is set to 3, calls themselves are fine... just the
voicemails...

Any ideas?



Jonathan
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