[cisco-voip] RightFax Outbound Dialing

[Joel Perez]

Hey Jason,

Used RTMT like you suggested and found the problem. The reason for the
"8081" was because I had on the GW RightFax PRI config to only accept 4
digits from the RF server. I configured the RF to send all digits, which
obviously is normal. That was my screw up, I changed it to "ALL" and
outbound faxes tested fine.

Thanks again, you just saved me several hours of troubleshooting.

Joel P.




On 1/7/08, Joel Perez <tman701 at gmail.com> wrote:
>
> Im gonna try RTMT now. Thanks for the suggestion, i totally forgot about
> it.
>
> Joel P
>
>
>  On 1/7/08, Jason Aarons (US) <jason.aarons at us.didata.com> wrote:
> >
> >  Check it with Dialed Number Analyzer, also check your CSS. Then you
> > need to look at CCM traces via RTMT and the Triple Combo Parser
> > http://www.employees.org/~tiryaki/tc/
> >
> >
> >
> >
> >
> > I spent a long time troubleshooting another fax PRI only to find PRI
> > didn't show registered in CallManager CCMAdmin.
> >
> >
> >
> > *From:* cisco-voip-bounces at puck.nether.net [mailto:
> > cisco-voip-bounces at puck.nether.net] *On Behalf Of *Joel Perez
> > *Sent:* Monday, January 07, 2008 2:00 PM
> > *To:* cisco-voip at puck.nether.net
> > *Subject:* [cisco-voip] RightFax Outbound Dialing
> >
> >
> >
> > Hey Guys,
> >
> >
> >
> > Here I go with another RightFax question.
> >
> > I have searched the archives all the way back to Jan of 06. I didnt find
> > a similar question as mine so I am turning to the list.
> >
> > Also RightFax tech support isnt being very cooperative.
> >
> > Basically I have RightFax up and running.
> >
> > My setup consists of a RightFax server with a Brooktrout ISDN card. I
> > have CuCM 5.1 and a 2851 with two PRI's from the telco and a 3rd PRi for
> > the RightFax. No T38 is configured anywhere. All 3 PRi's are MGCP
> > controlled.
> >
> > The call flow is voice/Fax calls come in from the Telco on the first 2
> > Pri's. I have route patterns in CUCM to send the Fax calls to the RightFax
> > PRI. That works as it should. Users get their faxes and so far none of them
> > are cut halfway thru or anything. They are fine with that.
> >
> > The problem is that no outbound faxes are working. The call isnt even
> > handed off to the Telco PRI's.
> >
> > I can see in the debugs that the calls seize a channel on the correct
> > PRI but that is it. I get the following:
> >
> >
> >
> > Jan  7 16:32:21.403: ISDN Se0/1/1:23 Q931: RX <- SETUP pd = 8  callref =
> > 0x0001
> >
> >        Bearer Capability i = 0x9090A2
> >                Standard = CCITT
> >                Transfer Capability = 3.1kHz Audio
> >                Transfer Mode = Circuit
> >                Transfer Rate = 64 kbit/s
> >        Channel ID i = 0xA98382
> >                Exclusive, Channel 2
> >        Called Party Number i = 0x80, '99546439082'
> >                Plan:Unknown, Type:Unknown
> > Jan  7 16:32:21.411: ISDN Se0/1/1:23 Q931: TX -> RELEASE_COMP pd = 8
> > callref =
> > 0x8001
> >        Cause i = 0x8081 - Unallocated/unassigned number
> >
> > Why is it giving me "Unallocated/Unassigned number" when I have route
> > patterns that match what is being dialed. Another odd thing i saw is that
> > there is no calling # in the debug. I have tried to have RightFax prefix the
> > 9, I have tried it manually and I get the same debug output. At this point
> > Im lost as to why CUCM is rejecting the call.
> >
> > Thanks for any help you guys can provide.
> >
> > Joel P
> >
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