[cisco-voip] Sip Device help
Mike Glass
MGLASS at co.lewis-clark.mt.us
Fri Jan 11 12:04:08 EST 2008
The device is working now, but like said it unregisters after a few
minutes, even after changing the Timer keep Alive Expires to 5000, The
Reason Code 4 says: DeviceNameUnresolveable what does this mean.
%CCM_CALLMANAGER-CALLMANAGER-3-DeviceTransientConnection: Transient
connection attempt. Connecting Port:5060 Device name [Optional].: Device
IP address.:172.18.64.22 Protocol.:SIP Device type. [Optional]:336
Reason Code [Optional].:4 Registering SIP User. [Optional].:2000 Cluster
ID:StandAloneCluster Node ID:LCC-CCB-CCM1
Thanks again
>>> Ryan Ratliff <rratliff at cisco.com> 1/11/2008 8:26 AM >>>
You add a DN the same as any other phone, on the left side of the phone
config page. It's certainly possible that the phone is trying to
register a DN that isn't assigned to it in CM. I wouldn't expect that to
cause it to lose registration after a few minutes but rather to never
get registered.
Make sure you have the SIP trace options and Keepalives turned on in
detailed ccm traces and take a look at the SIP messaging to the phone. I
know the keepalive mechanism is very similar to registration so maybe
the keepalive is missing the DN?
You can change the SIP keepalive timer in the SIP Profile, "Timer Keep
Alive Expires".
-Ryan
On Jan 11, 2008, at 10:04 AM, Mike Glass wrote:
Can I actually Change the SIP Keepalive on CM
Right now I have it configured as a Third Party Sip Device
Here Is the message from callmanager
ÌM_CALLMANAGER-CALLMANAGER-3-DeviceUnregistered: Device unregistered.
Device name.:SEP0020F7500752 Device IP address.:172.18.64.22
Protocol.:SIP Device type. [Optional]:336 Device description
[Optional].:Shop Intercom Reason Code [Optional].:13 Cluster
ID:StandAloneCluster Node ID:LCC-CCB-CCM1
Reason code 13 is DirectoryNumberMismatch, how and where do I assign it
a DN.
I have a user created as the same name as the DN associated with the
phone.
The phone is associated with the user in Controlled devices. I have the
user setup in cyberdata as both the SIP UserID: and Authenticate ID: and
have the password entered for that user, SIP Registration Turned on.
>>> Ryan Ratliff <rratliff at cisco.com> 1/11/2008 7:45 AM >>>
They probably aren't sending keepalives correctly. I've run into this
with another 3rd party SIP developer. I believe the default SIP
keepalive is like 2 minutes or something.
-Ryan
On Jan 10, 2008, at 5:22 PM, Mike Glass wrote:
I am running 6.1. I have added as a 3rd party device and it registers
for about 5 minutes then un-registers. I have tried it as a sip trunk
also. CyberData is the worst company to get anything out of, even if
Cisco is a partner, nobody seems to know. I guess its time for a
refund.
Anybody know of a good intercom device to plug into an existing amp and
will work with a Cisco ip system?
>>> Ryan Ratliff <rratliff at cisco.com> 1/9/2008 11:42 AM >>>
Those look like SIP client options. What version of CallManager are you
using with this device? If it's 5.x or 6.x have you tried adding it as a
3rd party SIP device?
-Ryan
On Jan 9, 2008, at 1:33 PM, Mike Glass wrote:
these are the only parameters on the Setup for the device.
SIP Server : *
Remote SIP Port: 5060
Local SIP Port: 5060
SIP User ID: ?
Authenticate ID: ?
Authenticate Password: ?
SIP Registration: Yes No ?
Unregister on Reboot: Yes No *
Register Expiration (minutes): *
>>> Matthew Saskin <matt at saskin.net> 1/9/2008 11:03 AM >>>
That's basically all you need to get calls to route to it provided that
your route pattern is in a partition that is reachable from the calling
device.
Beyond that, you need to make sure the other device is configured
properly, that you're sending it the proper number of digits (if it
expects any), etc....
Mike Glass wrote:
> I have a Cyberdata VoIP Paging Zone Controller 4-Port Audio Out from
> http://www.cyberdata.net/products/voip/voip-zonecontroller.html
>
> I have created a sip trunk with using the ip of the device, and
created
> a route pattern pointing to the Sip Trunk. What else do I need to
> configure to use this device as a intercom device.
>
> Thanks
>
>
>
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