[cisco-voip] Attendant Console "Failed to transfer the call due toInternal Error" error

[Erik Erasmus (E)]

Yes

I have seen it before. Unfortunately I had so many issues with Cisco's
attendant console that I can not even remember what the cause was and
how we resolved it. I am currently sitting with a tac case that has
run over almost a year now with call manager 4-2 where we get calls
from the pstn that get stuck in the attendant Q ( we have MOH queing
on).

The client finally gave up now and will allow us to pull the main
number via IPCC Express and to Q there and only use the AC application
for lookups and to drag and drop the calls.

A nightmare



Erik Erasmus


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick
Bergquist
Sent: Monday, January 14, 2008 3:12 PM
To: ciscovoip
Subject: [cisco-voip] Attendant Console "Failed to transfer the call
due toInternal Error" error

Has anyone seen this error message in AC before when attempting to
transfer a call?

Dialog that comes up and saids "Failed to transfer the call due to
Internal Error".

CCM 4.1(3)SR5d and matching AC versions as on server.
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