[cisco-voip] Is it possible to do this with Cisco UnifiedComm.Manager 6 ?

[Ryan Ratliff]

Depends on what the app is doing.  I know the IPCCx ip phone agent  
software pushes stats and agent status updates to the phone but I  
don't recall if it does this while the agent is on a call.  It  
definitely does the push during ring-in and after the call.

-Ryan

On Jan 20, 2008, at 10:45 PM, Lelio Fulgenzi wrote:

I think the problem is that while a call is active it has control of  
the phone. I would expect that the app would have to first disconnect  
the call and then push the app to the phone.
----- Original Message -----
From: Ryan Ratliff
To: 'Lelio Fulgenzi' ; 'John Constalgie' ; cisco-voip at puck.nether.net
Sent: Sunday, January 20, 2008 9:49 PM
Subject: RE: [cisco-voip] Is it possible to do this with Cisco  
UnifiedComm.Manager 6 ?

You'd have to do it with an application that upon receiving a call  
pushes and XML post to the phone making it go to an URL.  I don't  
know if IPCC can be scripted to do something like this, it'd be  
beyond my meager scripting abilities.

-Ryan


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Friday, January 18, 2008 2:25 PM
To: John Constalgie; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Is it possible to do this with Cisco  
UnifiedComm.Manager 6 ?

i don't think it is possible.
----- Original Message -----
From: John Constalgie
To: cisco-voip at puck.nether.net
Sent: Friday, January 18, 2008 1:59 PM
Subject: Re: [cisco-voip] Is it possible to do this with Cisco  
Unified Comm.Manager 6 ?



Hi Lelio

Yes, it is possible to do that via Speed Dials. However, is it  
possible to dial in manually an extension number (e.g. 1234) and be  
able to have a service load up? I didn't see that possibility under  
Call Routing in CUCM 6.

Thanks
John


From: lelio at uoguelph.ca
To: caduceus_abode at hotmail.com; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Is it possible to do this with Cisco  
Unified Comm.Manager 6 ?
Date: Thu, 17 Jan 2008 20:46:23 -0500

In v4 you can assign a URL to a line button. I don't see why you  
wouldn't be able to do this in 6.

You press the line button and up comes whatever service you want. I  
did this on the softphone with Extension Mobility service and it  
worked like a charm.

Not exactly what you're asking for, but thought I'd throw it in.

------------------------------------------------------------------------ 
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
“Life expectancy would grow by leaps and bounds if green vegetables  
smelled as good as bacon.”
Doug Larson


----- Original Message -----
From: John Constalgie
To: cisco-voip at puck.nether.net
Sent: Thursday, January 17, 2008 8:33 PM
Subject: [cisco-voip] Is it possible to do this with Cisco Unified  
Comm.Manager 6 ?

Hi there

I was wondering if it is possible to configure my Cisco Unified Comm.  
Manager 6 such that I can dial in with a specific extension from my  
Cisco IP Phone 7970, and CUCM will treat this as if I pressed the  
Services button on the phone?  i.e., the CUCM can make the phone grab  
the XML phone services from a specific URL via a dial-in operation  
instead of pressing the Services button.

Thanks
John

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